Looks like the linux-firmware is not correct (please check /lib/firmware/intel/sof/), so please install or reinstall the linux- firmware to the latest version of 20.04 (maybe 1.187 or 1.188).
reboot, if audio still doesn't work, please upload a dmesg with the new firmware and upload the output of 'ls -la /lib/firmware/intel/sof'. thx. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879973 Title: There is no sound from the built-in speakers and does not see the built-in microphone To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879973/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs