apport information

** Tags added: apport-collected ulyana

** Description changed:

  [System settings] Sound
  
  ASUS ROG Zenith II Extreme Alpha TRX40 Motherboard
  
  5.1 Audio outputs are only usable as stereo by selecting "Headphones USB
  Audio", which means only the front right and left speaker work.
  
  When I select "Speakers USB Audio" they do not work at all, neither as
  stereo or 5.1 audio.
  
  Ubuntu release 20.04
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.10
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 20
+ InstallationDate: Installed on 2018-08-26 (792 days ago)
+ InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180626
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: alsa-driver (not installed)
+ ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
+ Tags:  ulyana
+ Uname: Linux 5.4.0-52-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo vboxusers 
wireshark
+ _MarkForUpload: True
+ dmi.bios.date: 06/05/2020
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 1101
+ dmi.board.asset.tag: Default string
+ dmi.board.name: ROG ZENITH II EXTREME ALPHA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Default string
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Default string
+ dmi.chassis.version: Default string
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1101:bd06/05/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGZENITHIIEXTREMEALPHA:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: System Product Name
+ dmi.product.sku: SKU
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1901358/+attachment/5427264/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1901358

Title:
  [System Settings] :Sound - 5.1 audio outputs are reported as
  Headphones

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