Public bug reported: I am trying to print a file from Ubuntu 20.04 (64-bit) using printer Canon LBP2900 with its official driver named 'Canon LBP2900 CAPT ver.1.5'. When a printing job is assigned to it, it keeps on showing either 'Processing' or 'Pending' and does not print anything.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.8.0-63.71~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-63-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: W [16/Aug/2021:20:35:09 +0530] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'LBP2900-Gray..\' already exists E [16/Aug/2021:20:39:01 +0530] [Client 88] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/LBP2900) from localhost. W [16/Aug/2021:20:41:18 +0530] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'LBP2900-Gray..\' already exists W [16/Aug/2021:21:03:31 +0530] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'LBP2900-Gray..\' already exists E [16/Aug/2021:21:22:18 +0530] [Job 6] Stopping unresponsive job. CurrentDesktop: ubuntu:GNOME Date: Mon Aug 16 21:40:54 2021 InstallationDate: Installed on 2021-07-01 (46 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000C2E4Q76d MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/LBP2900.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-63-generic root=UUID=7a2b43ff-cb52-4fe5-bccf-e025ff7fcb66 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/17/2007 dmi.bios.release: 8.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P1.30 dmi.board.name: ConRoe1333-D667 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd07/17/2007:br8.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvn:rnConRoe1333-D667:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1940125 Title: System unable to process print request. It shows either 'Processing' or 'Pending' and no paper is printed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1940125/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs