apport information

** Tags added: apport-collected

** Description changed:

  After the unattended-upgrade on January 5th (i.e. 5.4.0-92.103~18.04.2,
  automatic), the xHCI (xhci_hcd) host controller stopped working (i.e. no
  USB device is working):
  
  ===>dmesg log:
   linux1804 kernel: xhci_hcd 0000:00:14.0: Abort failed to stop command ring: 
-110
   linux1804 kernel: xhci_hcd 0000:00:14.0: xHCI host controller not 
responding, assume dead
   linux1804 kernel: xhci_hcd 0000:00:14.0: HC died; cleaning up
   linux1804 kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup 
device command
   linux1804 kernel: usb 4-1: device not accepting address 2, error -108
   linux1804 kernel: usb usb4-port1: couldn't allocate usb_device
   linux1804 kernel: usb usb3-port1: couldn't allocate usb_device
  
  ===>unattended-upgrade info:
   Start-Date: 2022-01-05  11:08:54
   Commandline: /usr/bin/unattended-upgrade
   Install: linux-image-5.4.0-92-generic:amd64 (5.4.0-92.103~18.04.2, 
automatic), linux-modules- extra-5.4.0-92-generic:amd64 (5.4.0-92.103~18.04.2, 
automatic), linux-headers-5.4.0-92 -generic:amd64 (5.4.0-92.103~18.04.2, 
automatic), linux-hwe-5.4-headers-5.4.0-92:amd64 (5.4.0-92.103~18.04.2, 
automatic), linux-modules-5.4.0-92-generic:amd64 (5.4.0-92.103~18.04.2, 
automatic)
  Upgrade: linux-headers-generic-hwe-18.04:amd64 (5.4.0.91.102~18.04.81, 
5.4.0.92.103~18.04.82), linux-image-generic-hwe-18.04:amd64 
(5.4.0.91.102~18.04.81, 5.4.0.92.103~18.04.82), linux-generic-hwe-18.04:amd64 
(5.4.0.91.102~18.04.81, 5.4.0.92.103~18.04.82)
   End-Date: 2022-01-05  11:09:29
  
  ===>lsb_release -rd
  Description:  Ubuntu 18.04.6 LTS
  Release:      18.04
  
  ===>Workaround:
  This happens on any boot after power off. If I restart the computer, the 
problem is not reproducible.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.27
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  gdm        2060 F.... pulseaudio
+                       igoretov   8697 F.... pulseaudio
+  /dev/snd/controlC0:  gdm        2060 F.... pulseaudio
+                       igoretov   8697 F.... pulseaudio
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-07-15 (913 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ MachineType: ASUSTeK COMPUTER INC. N551JW
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-92-generic 
root=UUID=446babcc-3c36-4899-ac47-f721db732d2a ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 5.4.0-92.103~18.04.2-generic 5.4.157
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-92-generic N/A
+  linux-backports-modules-5.4.0-92-generic  N/A
+  linux-firmware                            1.173.20
+ RfKill:
+  0: phy0: Wireless LAN
+       Soft blocked: no
+       Hard blocked: no
+ Tags:  bionic
+ Uname: Linux 5.4.0-92-generic x86_64
+ UnreportableReason: This report is about a package that is not installed.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: False
+ dmi.bios.date: 01/16/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: N551JW.202
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: N551JW
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrN551JW.202:bd01/16/2015:svnASUSTeKCOMPUTERINC.:pnN551JW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: N
+ dmi.product.name: N551JW
+ dmi.product.sku: ASUS-NotebookSKU
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1956760/+attachment/5554282/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1956760

Title:
  xHCI (xhci_hcd) host controller not working after unattended kernel
  upgrade

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956760/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to