Public bug reported: Upgrade to 24.04 hung on updating thunderbird to snap. Was unable to boot after upgrade was interrupted. Booted to command line, enabled networking, initiated repair. Upgrade completed. Was able to boot normally. On first run of thunderbird got an error. Reported said I had two versions installed, snap and normal. Reported this error against the snap.
ProblemType: Package DistroRelease: Ubuntu 24.04 ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4 Uname: Linux 6.8.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: unknown Date: Sat Jun 8 19:13:28 2024 ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2023-05-26 (380 days ago) InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316) Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1 PythonDetails: N/A RelatedPackageVersions: dpkg 1.22.6ubuntu6 apt 2.7.14build2 Snap: thunderbird 115.11.1-1 (stable) SnapChanges: ID Status Spawn Ready Summary 425 Done 2024-06-09T00:47:49-04:00 2024-06-09T00:48:12-04:00 Install "thunderbird" snap SnapSource: ubuntu/+source/thunderbird Title: package thunderbird 2:1snap1-0ubuntu3 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: thunderbird (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package noble -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2068820 Title: package thunderbird 2:1snap1-0ubuntu3 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2068820/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs