Public bug reported: we've encountered an issue with the keypad when booting the device with Ubuntu OS. We have tested two versions (22 and 24), but in both cases, none of the keypad keys are functioning. The keypad works fine in the BIOS utility setup page.We have also attempted to upgrade the kernel to version 6.11 from the default kernel versions provided, but this did not resolve the issue.
cat /proc/version_signature > version.log ->no output sudo lspci -vnvn > lspci-vnvn.log ->no output xev ->no output ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-45-generic 6.8.0-45.45 ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12 Uname: Linux 6.8.0-45-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: vvdn 2254 F.... pipewire /dev/snd/controlC0: vvdn 2254 F.... pipewire vvdn 2258 F.... wireplumber CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue Oct 1 15:58:32 2024 InstallationDate: Installed on 2024-04-19 (165 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) MachineType: Default string Default string ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic root=UUID=b4aff1f4-678b-4789-a191-71fb4f378ef4 ro rhgb quiet i8042.dumbkbd=1 i8042.dumbkbd RelatedPackageVersions: linux-restricted-modules-6.8.0-45-generic N/A linux-backports-modules-6.8.0-45-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.3 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/01/2024 dmi.bios.release: 5.27 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: 1LPI3110 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: AlderLake-P DDR4 RVP dmi.board.vendor: Intel Corporation dmi.board.version: 1 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.ec.firmware.release: 2.2 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1LPI3110:bd08/01/2024:br5.27:efr2.2:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnIntelCorporation:rnAlderLake-PDDR4RVP:rvr1:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: Default string dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Default string ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2083318 Title: Integrated Keypad is not working in Ubuntu OS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2083318/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs