Public bug reported:

we've encountered an issue with the keypad when booting the device with
Ubuntu OS. We have tested two versions (22 and 24), but in both cases,
none of the keypad keys are functioning. The keypad works fine in the
BIOS utility setup page.We have also attempted to upgrade the kernel to
version 6.11 from the default kernel versions provided, but this did not
resolve the issue.

cat /proc/version_signature > version.log   ->no output

sudo lspci -vnvn > lspci-vnvn.log           ->no output

xev                                         ->no output

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/seq:        vvdn       2254 F.... pipewire
 /dev/snd/controlC0:  vvdn       2254 F.... pipewire
                      vvdn       2258 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct  1 15:58:32 2024
InstallationDate: Installed on 2024-04-19 (165 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Default string Default string
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic 
root=UUID=b4aff1f4-678b-4789-a191-71fb4f378ef4 ro rhgb quiet i8042.dumbkbd=1 
i8042.dumbkbd
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-45-generic N/A
 linux-backports-modules-6.8.0-45-generic  N/A
 linux-firmware                            20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/01/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1LPI3110
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AlderLake-P DDR4 RVP
dmi.board.vendor: Intel Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 2.2
dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1LPI3110:bd08/01/2024:br5.27:efr2.2:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnIntelCorporation:rnAlderLake-PDDR4RVP:rvr1:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Default string

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2083318

Title:
  Integrated Keypad is not working in Ubuntu OS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2083318/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to