Public bug reported:
We had issues with the IPU6 webcam and sound when 24.04 was first
released with the 6.8 kernel. Then linux-generic-hwe-24.04 was updated
to 6.11 and with the linux-modules-ipu6-generic-hwe-24.04 package the
webcam and sound started working (although the headphone jack didn't).
We did occasionally have issues where we needed to kill the v4l2-relayd.
Recently, linux-generic-hwe-24.04 has been updated to 6.14 and now the
webcam no longer works at all, although the sound does still work.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-modules-ipu6-6.14.0-24-generic 6.14.0-24.24~24.04.3
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
Date: Tue Jul 22 12:02:08 2025
InstallationDate: Installed on 2025-01-20 (183 days ago)
InstallationMedia: Ubuntu-Server 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827)
MachineType: Dell Inc. XPS 14 9440
ProcEnviron:
LANG=en_GB.UTF-8
LANGUAGE=en_GB:en
PATH=(custom, no user)
SHELL=/bin/bash
TERM=tmux-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-24-generic
root=/dev/mapper/system-root ro console=tty0 console=ttyS0,115200
console=ttyS1,115200
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.14.0-24-generic N/A
linux-backports-modules-6.14.0-24-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.14
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/09/2024
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.0
dmi.board.name: 011NHV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.22
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.0:bd09/09/2024:br1.8:efr1.22:svnDellInc.:pnXPS149440:pvr:rvnDellInc.:rn011NHV:rvrA00:cvnDellInc.:ct10:cvr:sku0C6B:
dmi.product.family: XPS
dmi.product.name: XPS 14 9440
dmi.product.sku: 0C6B
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2025-01-20 (183 days ago)
InstallationMedia: Ubuntu-Server 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827)
MachineType: Dell Inc. XPS 14 9440
Package: linux-hwe-6.14 (not installed)
ProcEnviron:
LANG=en_GB.UTF-8
LANGUAGE=en_GB:en
PATH=(custom, no user)
SHELL=/bin/bash
TERM=tmux-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.11.0-29-generic
root=/dev/mapper/system-root ro console=tty0 console=ttyS0,115200
console=ttyS1,115200
ProcVersionSignature: Ubuntu 6.11.0-29.29~24.04.1-generic 6.11.11
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.11.0-29-generic N/A
linux-backports-modules-6.11.0-29-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.14
Tags: noble
Uname: Linux 6.11.0-29-generic x86_64
UnreportableReason: This report is about a package that is not installed.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: False
dmi.bios.date: 09/09/2024
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.0
dmi.board.name: 011NHV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.22
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.0:bd09/09/2024:br1.8:efr1.22:svnDellInc.:pnXPS149440:pvr:rvnDellInc.:rn011NHV:rvrA00:cvnDellInc.:ct10:cvr:sku0C6B:
dmi.product.family: XPS
dmi.product.name: XPS 14 9440
dmi.product.sku: 0C6B
dmi.sys.vendor: Dell Inc.
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug apport-collected noble
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https://bugs.launchpad.net/bugs/2117458
Title:
ipu6 webcam doesn't load after update from 6.11 to 6.14
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