apport information ** Tags added: apport-collected
** Description changed: We had issues with the IPU6 webcam and sound when 24.04 was first released with the 6.8 kernel. Then linux-generic-hwe-24.04 was updated to 6.11 and with the linux-modules-ipu6-generic-hwe-24.04 package the webcam and sound started working (although the headphone jack didn't). We did occasionally have issues where we needed to kill the v4l2-relayd. Recently, linux-generic-hwe-24.04 has been updated to 6.14 and now the webcam no longer works at all, although the sound does still work. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-modules-ipu6-6.14.0-24-generic 6.14.0-24.24~24.04.3 ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6 Uname: Linux 6.14.0-24-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass Date: Tue Jul 22 12:02:08 2025 InstallationDate: Installed on 2025-01-20 (183 days ago) InstallationMedia: Ubuntu-Server 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827) MachineType: Dell Inc. XPS 14 9440 ProcEnviron: LANG=en_GB.UTF-8 LANGUAGE=en_GB:en PATH=(custom, no user) SHELL=/bin/bash TERM=tmux-256color ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-24-generic root=/dev/mapper/system-root ro console=tty0 console=ttyS0,115200 console=ttyS1,115200 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.14.0-24-generic N/A linux-backports-modules-6.14.0-24-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.14 SourcePackage: linux-hwe-6.14 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/09/2024 dmi.bios.release: 1.8 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.8.0 dmi.board.name: 011NHV dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.ec.firmware.release: 1.22 dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd09/09/2024:br1.8:efr1.22:svnDellInc.:pnXPS149440:pvr:rvnDellInc.:rn011NHV:rvrA00:cvnDellInc.:ct10:cvr:sku0C6B: dmi.product.family: XPS dmi.product.name: XPS 14 9440 dmi.product.sku: 0C6B dmi.sys.vendor: Dell Inc. + --- + ProblemType: Bug + ApportVersion: 2.28.1-0ubuntu3.8 + Architecture: amd64 + CRDA: N/A + CasperMD5CheckResult: pass + DistroRelease: Ubuntu 24.04 + InstallationDate: Installed on 2025-01-20 (183 days ago) + InstallationMedia: Ubuntu-Server 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827) + MachineType: Dell Inc. XPS 14 9440 + Package: linux-hwe-6.14 (not installed) + ProcEnviron: + LANG=en_GB.UTF-8 + LANGUAGE=en_GB:en + PATH=(custom, no user) + SHELL=/bin/bash + TERM=tmux-256color + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.11.0-29-generic root=/dev/mapper/system-root ro console=tty0 console=ttyS0,115200 console=ttyS1,115200 + ProcVersionSignature: Ubuntu 6.11.0-29.29~24.04.1-generic 6.11.11 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-6.11.0-29-generic N/A + linux-backports-modules-6.11.0-29-generic N/A + linux-firmware 20240318.git3b128b60-0ubuntu2.14 + Tags: noble + Uname: Linux 6.11.0-29-generic x86_64 + UnreportableReason: This report is about a package that is not installed. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: N/A + _MarkForUpload: False + dmi.bios.date: 09/09/2024 + dmi.bios.release: 1.8 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.8.0 + dmi.board.name: 011NHV + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.ec.firmware.release: 1.22 + dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd09/09/2024:br1.8:efr1.22:svnDellInc.:pnXPS149440:pvr:rvnDellInc.:rn011NHV:rvrA00:cvnDellInc.:ct10:cvr:sku0C6B: + dmi.product.family: XPS + dmi.product.name: XPS 14 9440 + dmi.product.sku: 0C6B + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2117458/+attachment/5892152/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2117458 Title: ipu6 webcam doesn't load after update from 6.11 to 6.14 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.14/+bug/2117458/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
