Public bug reported:

This is a kernel regression affecting the internal display backlight on
a Dell XPS 13 Plus 9320.

Hardware:

Dell XPS 13 Plus 9320
Intel Alder Lake-P GT2 [Iris Xe Graphics]
Kernel driver: i915

Working kernel: 6.8.0-137-generic
Broken kernel: 7.0.0-28-generic

With 7.0.0-28-generic, the GNOME brightness slider and keyboard
brightness controls behave normally and the on-screen brightness
indicator changes, but the physical brightness of the internal display
does not change.

The kernel backlight interface also appears to accept the changes. For
example:

/sys/class/backlight/intel_backlight/brightness

and

/sys/class/backlight/intel_backlight/actual_brightness

both change when adjusting the brightness. I tested values including
approximately 50 and 700, and both sysfs values change accordingly,
while the actual screen luminance remains visually identical.

There is only one backlight interface present:

intel_backlight

Booting the same machine with 6.8.0-137-generic immediately restores
normal brightness control, without changing any other configuration.

Steps to reproduce

Boot the Dell XPS 13 Plus 9320 with 7.0.0-28-generic.
Adjust brightness using the keyboard brightness keys or GNOME slider.
Observe that the OSD/slider changes.
Observe that brightness and actual_brightness under 
/sys/class/backlight/intel_backlight/ also change.
Physical display brightness remains unchanged.
Reboot using 6.8.0-137-generic.
Brightness control works normally.

Expected result:
Internal-panel brightness follows the requested backlight value.

Actual result:
The requested and reported backlight values change, but panel luminance remains 
fixed.

This therefore appears to be a regression in the Intel i915
backlight/display handling between the working Ubuntu kernel
6.8.0-137-generic and 7.0.0-28-generic.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-7.0.0-28-generic 7.0.0-28.28~24.04.1
ProcVersionSignature: Ubuntu 7.0.0-28.28~24.04.1-generic 7.0.12
Uname: Linux 7.0.0-28-generic x86_64
ApportVersion: 2.28.2-0ubuntu0.1
Architecture: amd64
CRDA: N/A
CasperMD5CheckMismatches: ./casper/initrd ./casper/vmlinuz 
./scripts/chroot-scripts/os-post/70_fix-apt-installed.sh
CasperMD5CheckResult: fail
CurrentDesktop: KDE
Date: Mon Aug 17 12:47:33 2026
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-jammy-amd64-20220504-33
InstallationDate: Installed on 2022-11-19 (1367 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - 
somerville-jammy-amd64-20220504-33
MachineType: Dell Inc. XPS 9320
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-28-generic 
root=UUID=aa87ea66-9773-4eb7-82cb-af6b3eae464a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-7.0.0-28-generic N/A
 linux-backports-modules-7.0.0-28-generic  N/A
 linux-firmware                            20240318.git3b128b60-0ubuntu2.27
SourcePackage: linux-hwe-7.0
UpgradeStatus: Upgraded to noble on 2024-10-14 (672 days ago)
dmi.bios.date: 04/23/2026
dmi.bios.release: 2.30
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.30.0
dmi.board.name: 0CW9KM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.19
dmi.modalias: 
dmi:bvnDellInc.:bvr2.30.0:bd04/23/2026:br2.30:efr1.19:svnDellInc.:pnXPS9320:pvr:rvnDellInc.:rn0CW9KM:rvrA00:cvnDellInc.:ct10:cvr:sku0AF3:pfaXPS:
dmi.product.family: XPS
dmi.product.name: XPS 9320
dmi.product.sku: 0AF3
dmi.sys.vendor: Dell Inc.

** Affects: linux-hwe-7.0 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

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https://bugs.launchpad.net/bugs/2163645

Title:
  Dell XPS 13 Plus 9320: internal display brightness broken in
  7.0.0-28-generic, works in 6.8.0-137-generic (i915 regression)

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