Public bug reported:
Machine froze while watching a YouTube video.
I just upgraded to 26.04 LTS from 24.04 LTS and was experiencing sound
drop outs in both Chrome and Firefox watching videos. Rhythmbox and VLC
were fine.
Turned off hardware acceleration in chrome and was playing a video to
see if that fixed the drop outs (it didn't) and the box froze. No mouse,
no CTRL-ALT-F3 the time at the top of the screen wasn't moving.
Completely locked up.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: linux-image-7.0.0-38-generic 7.0.0-38.38
ProcVersionSignature: Ubuntu 7.0.0-38.38-generic 7.0.14
Uname: Linux 7.0.0-38-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: bill 5164 F.... wireplumber
/dev/snd/controlC0: bill 5164 F.... wireplumber
/dev/snd/controlC1: bill 5164 F.... wireplumber
/dev/snd/seq: bill 5146 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 7 19:42:39 2026
InstallationDate: Installed on 2024-03-06 (945 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
MachineType: Gigabyte Technology Co., Ltd. B650 AORUS ELITE AX ICE
ProcFB: 0 nvidia-drmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-38-generic
root=UUID=e3ebbc25-0d9b-45c4-8048-34554cc18638 ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
SourcePackage: linux
UpgradeStatus: Upgraded to resolute on 2026-10-07 (0 days ago)
dmi.bios.date: 06/30/2026
dmi.bios.release: 5.41
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F42b
dmi.board.asset.tag: Default string
dmi.board.name: B650 AORUS ELITE AX ICE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF42b:bd06/30/2026:br5.41:svnGigabyteTechnologyCo.,Ltd.:pnB650AORUSELITEAXICE:pvrDefaultstring-WCP:rvnGigabyteTechnologyCo.,Ltd.:rnB650AORUSELITEAXICE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:pfaB650MB:
dmi.product.family: B650 MB
dmi.product.name: B650 AORUS ELITE AX ICE
dmi.product.sku: Default string
dmi.product.version: Default string-WCP
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute wayland-session
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https://bugs.launchpad.net/bugs/2169917
Title:
kernel locked up
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