On Thu, Mar 20, 2008 at 5:00 AM, Sitsofe Wheeler <[EMAIL PROTECTED]> wrote:
> Many bugs reported turn out to be "hit and run" reports where something > is filed and never followed up. As such it is good that bugs are > aggressively closed where possibly to prevent launchpad cluttering up. > Unfortunately there are scenarios where this becomes problematic. > > These days I see people romping through launchpad asking for bugs to be > retested on pre-releases of Ubuntu (which may be months away from their > final release). These bugs are stuffed into a Incomplete state and then > one month later closed (due to lack of response) before the final > release of Ubuntu is ever released. Sometimes these are bugs with very > thorough descriptions which are reproducible all the time so there is > nothing stopping the launchpad gardener checking the problem. > > A flip side of this is that sometimes a bug is reported and again at > some point before the next major release a request for testing is put > out. The reporter goes away, tries the pre-release and tests the bug and > reports back. Then another request to test another pre-release comes up > because "maybe it's been fixed" but without any firm reason for this > other than a minor point release change. Thus the bug is turned into a > game of how many pre-releases the reporter can keep up with. > > The problem with all these requests for retesting is that the more bugs > someone files the more retests they will be asked to do thus punishing > those who file real bugs that are not resolved. In order to keep > bugs.launchpad.net manageable perhaps collateral damage is inevitable > but if you are expecting people to be repeatedly testing things every > month (or see their bug closed) then it would be nice if this was stated > up front. > > -- > Sitsofe | http://sucs.org/~sits/ > > > > -- > Ubuntu-devel-discuss mailing list > Ubuntu-devel-discuss@lists.ubuntu.com > Modify settings or unsubscribe at: > https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss > Good morning, How would you suggest doing this instead? I am one of those that is combing launchpad for bugs that have not been reported or updated for a long time. I try to reproduce the bugs on my own system or vm which I try to run the development branch. If I am unable to reproduce it myself, I always ask the user to try and reproduce it as well. So how would you suggest dealing with those bugs instead of asking the end user to deal with it? Jonathan
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