On 05/08/10 22:11, Elizabeth Krumbach wrote:

> "Free" also has a connotation in some country as being "not good" or
> "sub-standard" (certainly this is true in the US), We want to promote
> Ubuntu because it's good, not because it's a cheap alternative.

Free is a choice of word which, in English, is unfortunately 
ambiguous. Also everybody knows there is no such thing as a free 
lunch. Don't they? I DO know that Ubuntu (and FOSS)  is different, and 
a catchy phrase would be very useful.

[...]

> Where do they go for help with their Windows problems? The LoCo teams
> for Ubuntu are quite valuable since it's local volunteers who know
> about Ubuntu, even if the computer shop at the corner doesn't know how
> to fix things. I think a push of both paid support (by Canonical and
> partners) and awareness about LoCo teams is helpful.

I believe that friends or family members (fofm) are the bedrock 
support networks for most peoples' Windows. LoCo activity  and Ubuntu 
Hour meet-ups are tantalisingly close to touching the fofm networks. 
Go for it!

https://wiki.ubuntu.com/Hour

[...]

> Unfortunately there are some computer shops which do know of Ubuntu,
> and the stories I've heard have been more along the lines of "But I
> make my living cleaning up viruses on Windows, I am not as familiar
> with Linux so I'd have to learn it, why would I want to promote that?"
> I am hopeful that this story will change and folks will be able to
> start promoting in local shops, but thus far I haven't seen this be to
> successful.

I asked the manager of a large PC store near me if I could hand 
leaflets out and/or do demonstrations (of Ubuntu) at his store. He 
asked 'Can I sell it?' I said, well, it is free. He said 'not interested'.

I asked a trader at a PC market fair stall if he used Linux. 'Yes' he 
said. I asked why none of his PCs on sale had it installed? 'People 
want Windows' said he. But they get malware and trounble I said. 'If 
they want to pay me 50 pounds to sort it out I am happy to help!' he 
smiled.

-- 
alan cocks, Ubuntu user.
I recommend  www.linuxemporium.co.uk  to my friends!

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