On 04/12/12 20:18, Jackson Doak wrote: > bug 1085171 will make things interesting
Hey, regarding this bug, I have been trying to figure out the extent and the cause. I'd like to ask everyone, that from now on, whenever you report a VirtualBox issue you also report (quoting xnox here, he was asking me all the things when I enquired about the bug) the VirtualBox version number (propietary vs opensource edition, from ubuntu archive vs from oracle). It would be also useful to know if the problem is reproducible in KVM or not, if you have the time to find out (very important because it helps determine whether the problem is in ubuntu code only or if it is just related to one virtualization solution). Or if you can reproduce it in hardware, so that devs know the extent of the problem. It'd be very good if you guys could try to add as many details as possible to the bugs, everything you've tried, to be able to assess the extent of the problem. Things like: Does it only occur in the live session? Does it happen when installing directly? Does it also happen in bare metal? How far into the install was I able to go through (and mention the screen)? Etc. Please, don't just see ubuntu fail and leave it there, that's just the beginning of getting a problem fixed! Ask yourselves all these questions and try to answer them on the bug (preempting the developers). All of these details will make your bugs to get picked up from the queue and fixed quicker, because the developer will be able to diagnose the problem quicker. Thanks a lot for all the good testing we are seeing lately, manual testing is keeping our images sane whilst we undergo the changes to smoke automated testing to get the tests up and running with UTAH, so I really appreciate all the effort that is going into keeping the images installable!! Regards, Gema -- Gema Gomez-Solano <gema.gomez-sol...@canonical.com> Ubuntu QA Team https://launchpad.net/~gema.gomez Canonical Ltd. http://www.canonical.com -- Ubuntu-quality mailing list Ubuntu-quality@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-quality
