On Fri, Sep 11, 2009 at 10:42:53AM -0700, Brian Murray wrote: > On Thu, Sep 10, 2009 at 05:45:33PM -0700, Matt Zimmerman wrote: > > Bugs should be reported using the ubuntu-bug tool, following the > > instructions at https://help.ubuntu.com/community/ReportingBugs > > > > Bugs should be reported from the running instance where the problem exists > > wherever possible, as ubuntu-bug will automatically collect the relevant > > information and submit it to Launchpad to aid in diagnosis. > > > > Doing this does not yet automatically tag the bug with ec2-images, but but > > this is something we intend to do. > > Additionally, if there is some item in apport output that would show up > in the bug description that would identify these as coming from an ec2 > image (like the kernel version?) we could then go back and tag these > appropriately.
I think there are very few bugs reported from this environment at present; in fact, ubuntu-bug may or may not presently be installed in the images. If it isn't, we should seriously consider adding it for the benefit of improved bug management. It's not large. > > We will make this happen automatically when using ubuntu-bug. Until then, > > it's also possible to craft a +filebug URL which pre-fills the tags field. > > I don't have an example to hand, but Brian should be able to help with this. > > A +filebug url with field.tags=ec2-images appended will do the trick. For > example: > > https://bugs.launchpad.net/ubuntu/+source/zpkg/+filebug?field.tags=ec2-images > > will have the tag ec2-images added to it. Thanks. > > Extending the above resource would be the best way to do this. > > I'm somewhat concerned about making the ReportingBugs wiki page longer > than it already is and possibly discouraging people from reading it. I defer to your judgement, then. If there's a better place to put this information, please help the team to organize the instructions appropriately. -- - mdz -- ubuntu-server mailing list ubuntu-server@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-server More info: https://wiki.ubuntu.com/ServerTeam