On 22/09/11 18:06, paul sutton wrote:
> If a friend complains their computer has a virus,  ask what is a
> virus?,and say you use Ubuntu and never have that issue,  offer to dual
> boot their computer or at least boot a live cd and recover that
> essential file, they a) leave happy, b) get a good impression of how
> ubuntu (or any linux) is a good thing,  and c) hopefully ask for it to
> be installed.

The timescales in such a situation can be quite long.

I am in contact with a lot of Windows users at  perpetual novice
level, and if they know me they seem to regard my knowledge with some
awe (which is touching because as Ubuntu users go I am on the novice
side of experienced). However, people -simply-  -do-  -not-  -believe-
what I say and what others say, about, say  Ubuntu.

I have a friend who I worked with before we both retired some years
ago. He was/is a mathematician and engineer. He was senior to me in
technical matters. It took literally *several* years, until his XP
laptop ground to a halt, before he was prepared to accept my help to
make a dual boot machine. He now uses only the Ubuntu os. The turning
point was a conversation, when I (again) (tactfully) mentioned the
Ubuntu alternative. He suddenly said
 'I HATE' Windows!
He said he had another friend who was saying the *opposite* to what I
was saying. That if he could not do Windows, then Linux was NOT for
him (the 'L' word again....) He trusted us both. And had a conflict of
direction. His existing XP at least was familiar.

So, we live in a situation where only complete desperation will prompt
users to risk change. Then they need a lot of hand holding because at
every turn they are faced with a Windows user prompting them to stay
in the club.

This is more than a monopoly of retail supply, there is a long term
effect, fed I guess from Microsoft and their very skillful marketing
people. There is psychology and emotional issues. Part of the effect
arises from users being and feeling unable to understand or control
what happens. They get to feel helpless. Things go wrong as they try
to go through hoops, and they get frightened.  And stay frightened.

They get so un confident that it really takes an exceptional friend
and exceptional situation to prompt a change.

-- 
alan cocks
Ubuntu user

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