On 11/10/12 23:18, Barry Titterton wrote: > On 11/10/12 14:08, A wrote: >> On 11/10/12 13:49, Barry Titterton wrote: >>> On 11/10/12 12:57, A wrote: >>>> If you've enabled precise-proposed (or precise-backports etc) then you >>>> get access to some newer, developmental bugfix packages etc >>>> If the fixed wpasupplicant package is then uploaded to the main >>>> 'precise' repository, which is enabled by default, then all's well. I >>>> like to keep all the precise-* repos enabled because it gives you >>>> access >>>> to fixes and new features that have trickled through from upstream, >>>> without having to jump to the next release(s). >>>> >>>> Short answer: i'd keep precise-proposed access enabled. >>>> >>>> Happy to help get your wife's connection sorted. I'm at university >>>> myself and new linux users often have to sink or swim with things like >>>> this: take this life jacket ;) >>>> >>>> >>> Thanks for the quick reply, and the reassurance. >>> >>> Have you had similar problems connecting to the wi-fi at your >>> university? >>> >>> Durham has close links with Microsoft, and the IT department only >>> offers help for problems with Microsoft software products. Their >>> support for Macs is minimal and grudging, there is no general help for >>> linux except for specific help for the high performance computing >>> facility. There is a little linux help if you are from another >>> university and trying to access the Eduroam system. My request for >>> help sent to the IT Help Desk has gone unanswered. >>> I had hoped to do some gentle linux evangelizing among the unbelievers >>> but this rather public problem has got things off to a bad start. I >>> shall have to be patient. >>> >>> Barry T >>> >> Well, i did have some problems at first trying to connect to the >> wireless network on campus, but then i had a quick look and found >> there's a certificate to use and after 5 minutes of messing around, i >> figured it out and it works wonderfully. >> >> I know - it's a bit of a mess, the current state of so called 'IT >> expertise' - why, just this week my friend went to see the IT department >> on campus about recovering some deleted files from linux and they didn't >> have a clue. Problem solved after using 'photorec' and 'scalpel' >> ourselves. It's seems like the prerequisite for being an 'IT >> professional' is knowing how to click a few buttons on microsoft office >> - everyone working on IT support should be familiar with at least 1 >> linux distro, really. The operating systems are free, and if you're >> trying to help people for a living, there will be people who use this - >> it costs nothing but time to learn a few commands. >> They think everyone uses windows and the odd (rich) person uses a mac, >> but the linux users are fringe rebels lol I would bet heavily that you >> either don't get a reply, or it isn't any use when it arrives. They're >> just not clued in: what you need is another linux user from the online >> community or nearby. >> >> I think UK universities (can't say what state other country's are in) >> need to expand their knowledge on linux because often times the solution >> is just 1 tiny command instead of a 2 page list of clicking >> instructions. >> >> As far as your problem goes, a bug will come to light every now and then >> when new code is added or old code is reviewed, and then it gets fixed. >> I had a look at your link to the bug on launchpad and it seems to affect >> the openssl package as well. Once the packages are in the repositories >> and you've got those repos enabled, update and upgrade and try >> connecting again. Keep us apprised of the details and we'll have it >> sorted in no time - it's usually just a case of messing around with the >> configurations (and it only ever gets complicated because IT departments >> are NEVER specific enough about the details, whereas e.g. on your own >> home network, you call the shots and you have access to specific >> settings.) >> >> Try not to get discouraged because prevailing over these tiny obstacles >> does pay off in the long run. >> >> > Success! The fix from precise-proposed worked perfectly. My wife will > give it a full road test next week. > > I got a reply from the Durham uni' IT help desk. It said that they do > not support linux and suggested using the Win7 settings as a clue. The > irony being that the Win7 settings do not work for windows machines > either, an IT savvy student managed to get the windows machines > working despite the IT department. I shall have to offer my services > to the IT help desk to write a linux guide for them. I have also made > contact with the local LUG which should be a much better source for > tech help. > > I shall also have to put a comment on the bug discussion thread, if I > can remember my log on details. > > Barry T > Glad to hear it worked out alright :D If we can save other people from suffering the same problems, it'll have been more than worth it. Now, i must be getting back to sleep before lectures start in the morning!
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