I have basically the same problem. I was using 18.04LTS on a HP ZBook15
laptop and also wanted to connect an external monitor by using the HDMI
interface. I have 2 graphics cards intel(i915) + NVidia(390drivers), and
whatever I chose in prime-select/Nvidia-settings, the external monitor
did not work. 'xrandr' always listed the HDMI port as disconnected,
which was not true of course. I also tried using different HDMI cables
due to stackoverflow suggestions, but this didn't solve the issue. Then,
I updated to 18.10, which I still use now, hoping there would be an
improvement, but nothing changed. The monitor is still not working,
"xrandr" still says that the monitor is disconnected.

Would really be great if this could be solved. Hoping for the best.
Thanks!

xrandr output:
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 
340mm x 190mm
   1920x1080     60.00*+  59.93    40.00  
   1680x1050     59.95    59.88  
   1600x1024     60.17  
   1400x1050     59.98  
   1600x900      60.00    59.95    59.82  
   1280x1024     60.02  
   1440x900      59.89  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1368x768      60.00    59.88    59.85  
   1360x768      59.80    59.96  
   1280x800      59.81    59.91  
   1152x864      60.00  
   1280x720      59.86    60.00    59.74  
   1024x768      60.00  
   1024x576      60.00    59.90    59.82  
   960x540       60.00    59.63    59.82  
   800x600       60.32    56.25  
   864x486       60.00    59.92    59.57  
   640x480       59.94  
   720x405       59.51    60.00    58.99  
   640x360       59.84    59.32    60.00  
DP1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

-- 
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to libxrandr in Ubuntu.
https://bugs.launchpad.net/bugs/1771185

Title:
  Secondary monitor not connecting in 18.04 LTS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libxrandr/+bug/1771185/+subscriptions

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