Yep, we use Gamma extensively but all on our own hardware – we found that running things in AWS/Azure were unpredictable for SIP traffic and the Genesys systems we run.
Regards, [cid:image001.png@01D6926E.7AC77C40] Alex Threlfall Infrastructure Hardware Consultant Anana Ltd. Phone: +44 (0)117 313 4679 Mobile +44 (0)7710 171053 alex.threlf...@anana.com<mailto:alex.threlf...@anana.com> www.anana.com<http://www.anana.com/> From: uknof <uknof-boun...@lists.uknof.org.uk> On Behalf Of Paul Bone Sent: 23 September 2020 15:19 To: Alan Goodman <ago...@gmail.com> Cc: uknof <uknof@lists.uknof.org.uk> Subject: Re: [uknof] Gamma SIP Trunks Thanks Alan, I'm hoping to grab some captures from the upstream provider which will tell us if that is the issue. On Wed, 23 Sep 2020 at 14:13, Alan Goodman <ago...@gmail.com<mailto:ago...@gmail.com>> wrote: Not gamma related, but I used to run a small sip based telco off of exclusively rackspace cloud. We would sometimes have issues with jitter that I ultimately tracked back the instances just not performing all that well. Moved to bare metal and problem went away. On Wed, Sep 23, 2020 at 10:56 AM Paul Bone <paul@pmb.technology<mailto:paul@pmb.technology>> wrote: > > Hi All, > > Day job have been experiencing issues with audio dropouts on various AWS > hosted PBXs, my captures show that the issue is upstream of the PBX and I > find it hard to believe there will be an issue with AWS internet connectivity > but the SIP trunks are all provided through Gamma in some way. > > Is anyone else having issues with audio on Gamma SIP trunks at the moment > before I go raising tickets? > > the RTP stream is experiencing occasional delta values of 300-500msec, no > packets are lost, but that tells me something is buffering/queueing the > packets somewhere. > > Thanks > > -- > Paul Bone > Network Consultant > > PMB Technology -- Paul Bone Network Consultant PMB Technology
