Hi Cameron, I have been discussing this with Amazon all day.
They claim they can't see an issue.... "As it has been stated, no other issues has been reported from other peers and no internal incidents has been active." - 25/01/2021 15:43 I've had to move all our Amazon traffic to London which restored service for our customers but it's not ideal. The Amazon NOC team tell me that they performed software updates at Manchester just over 2 days ago. When did your issue start and have you reported it to them yet? I think this is going to be an uphill battle. Kindest Regards, Matthew Mercer Broadband For The Rural North LTD Network Support Engineer Tel: +441524 238349 Ext: 2050 Mob: +447878050853 ************************************************************************** This email and any attachments to it may be confidential and are intended solely for the use of the individual/s to which it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Broadband for the Rural North Limited. If you are not the intended recipient of this email please notify the author immediately and delete all copies of the email on your system. If you are not the intended recipient you must not use, disclose, distribute, copy, print or rely on this e-mail. Registered Office: B4RN, The Old Station Yard, Melling, Carnforth, Lancashire, LA6 2QY. Company Number: IP03135 ________________________________ From: uknof <uknof-boun...@lists.uknof.org.uk> on behalf of Cameron Scott <cameron.sc...@elitegroup.im> Sent: 25 January 2021 15:24 To: uknof@lists.uknof.org.uk <uknof@lists.uknof.org.uk> Subject: [uknof] Issues with AWS Hi all, We’ve had some customers experiencing issues with AWS and we seem to be getting packet loss of around 5% to our BGP Peer, 195.66.244.42. Our issue can be seen when trying to access https://www.statista.com/. It hangs for a while before loading. Is anyone else having similar issues? Thanks Cameron Scott | Solutions Engineer Email: cameron.sc...@wimanx.com<mailto:cameron.sc...@wimanx.com> Office: +44 (0) 1624 641188 Cameron Scott Solutions Engineer Office: 01624 641177<tel:01624%20641177> cameron.sc...@elitegroup.im<mailto:cameron.sc...@elitegroup.im> www.elitegroup.im<https://www.elitegroup.im/> [cid:image994165.gif@E0B8503C.FA254332] Follow us [LinkedIn]<https://www.linkedin.com/company/elite-group-iom> [Twitter]<https://www.twitter.com/elitegroupiom> [Facebook]<https://www.facebook.com/elitegroupIOM/> [Instagram]<https://www.instagram.com/elitegroupiom/?hl=en> [cid:image880276.gif@6A8908B8.241FD66C] [cid:image790340.gif@28B8938A.7855AD6D] Registered address: 50 Athol Street | Douglas | Isle of Man | IM1 1JB. This communication together with any attachments transmitted with it ("this email") is intended only for the use of the addressee and may contain information which is privileged and confidential. If the reader of this email is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient you are hereby notified that any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. Addressees should check this email for viruses. The Company makes no representations as regards the absence of viruses in this email. If you have received this email in error please notify our Support Team immediately by telephone on 01624 641177 or via email at supp...@elitegroup.im. Please then immediately delete, erase or otherwise destroy this email and any copies of it. Any opinions expressed in this email are those of the author and do not necessarily constitute the views of the Company. Nothing in this email shall bind the Company in any contract or obligation. For the purposes of this email "the Company" means Elite Group.im Ltd.
