Hi All, This ties in with some odd behaviour i've seen today - we also peer with 16509 over IXManchester. A ping to 195.66.244.42 from our peering router shows around 7% packet loss but that could well be control plane policers kicking in at their side. We'll raise a case with their NOC and if others do the same it may convince them the issue is real.
Rich. Network Architect Exa Networks Ltd :: AS30740 richard.halfpe...@exa.net.uk On Mon, 25 Jan 2021 at 16:10, Matthew Mercer <m.mer...@b4rn.org.uk> wrote: > Hi Cameron, > > I have been discussing this with Amazon all day. > > They claim they can't see an issue.... > > "As it has been stated, no other issues has been reported from other > peers and no internal incidents has been active." - 25/01/2021 15:43 > > I've had to move all our Amazon traffic to London which restored service > for our customers but it's not ideal. > > The Amazon NOC team tell me that they performed software updates at > Manchester just over 2 days ago. > > When did your issue start and have you reported it to them yet? > > I think this is going to be an uphill battle. > > Kindest Regards, > Matthew Mercer > Broadband For The Rural North LTD > Network Support Engineer > Tel: +441524 238349 Ext: 2050 > Mob: +447878050853 > > ************************************************************************** > > This email and any attachments to it may be confidential and are intended > solely for the use of the individual/s to which it is addressed. Any views > or opinions expressed are solely those of the author and do not necessarily > represent those of Broadband for the Rural North Limited. If you are not > the intended recipient of this email please notify the author immediately > and delete all copies of the email on your system. If you are not the > intended recipient you must not use, disclose, distribute, copy, print or > rely on this e-mail. > > Registered Office: B4RN, The Old Station Yard, Melling, Carnforth, > Lancashire, LA6 2QY. Company Number: IP03135 > ------------------------------ > *From:* uknof <uknof-boun...@lists.uknof.org.uk> on behalf of Cameron > Scott <cameron.sc...@elitegroup.im> > *Sent:* 25 January 2021 15:24 > *To:* uknof@lists.uknof.org.uk <uknof@lists.uknof.org.uk> > *Subject:* [uknof] Issues with AWS > > > Hi all, > > > > We’ve had some customers experiencing issues with AWS and we seem to be > getting packet loss of around 5% to our BGP Peer, 195.66.244.42. > > > > Our issue can be seen when trying to access https://www.statista.com/. It > hangs for a while before loading. > > > > Is anyone else having similar issues? > > > > Thanks > > > > *Cameron Scott | Solutions Engineer* > > Email: *cameron.sc...@wimanx.com <cameron.sc...@wimanx.com>* > > Office: +44 (0) 1624 641188 > > > > > Cameron Scott > Solutions Engineer > Office: *01624 641177* <01624%20641177> > *cameron.sc...@elitegroup.im* <cameron.sc...@elitegroup.im> > *www.elitegroup.im* <https://www.elitegroup.im/> > Follow us > [image: LinkedIn] <https://www.linkedin.com/company/elite-group-iom> > [image: Twitter] <https://www.twitter.com/elitegroupiom> > [image: Facebook] <https://www.facebook.com/elitegroupIOM/> > [image: Instagram] <https://www.instagram.com/elitegroupiom/?hl=en> > > Registered address: 50 Athol Street | Douglas | Isle of Man | IM1 1JB. > > This communication together with any attachments transmitted with it > ("this email") is intended only for the use of the addressee and may > contain information which is privileged and confidential. If the reader of > this email is not the intended recipient or the employee or agent > responsible for delivering it to the intended recipient you are hereby > notified that any use, dissemination, forwarding, printing or copying of > this email is strictly prohibited. Addressees should check this email for > viruses. The Company makes no representations as regards the absence of > viruses in this email. If you have received this email in error please > notify our Support Team immediately by telephone on 01624 641177 or via > email at supp...@elitegroup.im. Please then immediately delete, erase or > otherwise destroy this email and any copies of it. Any opinions expressed > in this email are those of the author and do not necessarily constitute the > views of the Company. Nothing in this email shall bind the Company in any > contract or obligation. For the purposes of this email "the Company" means > Elite Group.im Ltd. > >
