On 17 Sep 2010, at 14:59, Aaron Luman wrote:

> I know that this isn't specifically a php question, but I need to find a new
> webhosting solution.  I have been using bluehost on and off for the past 10
> years and have, in general, been VERY satisfied with them.  That is, until
> recently.  I had my dad set up a new account for a website that we put
> together and have consistently had problems with downtime and slow
> responses.  Contacting customer service regarding the issue gets absolutely
> no sympathy and in fact one agent told me that I should have read the terms
> of service better before signing up as a response to me asking about the
> 99.9% guaranteed uptime claim on their website.
> 
> Anyway, as you can see, I am quite frustrated with the current situation and
> would like to find another hosting solution.  There are multiple domain
> names and three independent sites to be hosted, so it needs to be a company
> that either allows for multiple domains or is cheap enough so that there
> isn't a significant increase in the cost.  Other than that, the only other
> concern is reliability.  The site needs to be up all the time as it is used
> as a marketing tool.  We don't need a lot of storage space and won't likely
> have huge bandwidth needs any time soon.
> 
> Who do you guys use?  What suggestions do you have?

I've set most of my clients up on Bluehost and have recommended them to many. I 
generally have been satisfied as you have. I was pretty unimpressed last night 
however when they took their entire data center offline for three hours (no 
back up generators, nothing) during a _scheduled_ power repair with the power 
company. Where was the notification? A scheduled outage should be announced.

My only other complaint is that you don't have an option of specifying a 
sub-folder as webroot and sub domains have to be in subfolders of your primary 
domain.

Sorry I don't have any suggestions; I've never used anyone else.


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