On Wed, May 18, 2011 at 5:17 PM, Wade Preston Shearer <[email protected]> wrote: > On 18 May 2011, at 12:03, Jonathan Duncan wrote: > >> Why are the users unable to successfully complete clicking on a link? > > I'm not sure actually. I am trying to get to the bottom of it. I think > occasionally it's because their client wraps the URL to two lines, but I > think that it might be more than that.
URL wrapping is a common problem with mail clients. This can be easily combated by using shorter URLs. Think tinyurl or bitly techniques. You can get strong identifiers shorter by using a larger character set, using [a-zA-Z0-9] instead of standard hex [0-9a-f]. Another idea is to use *gasp* HTML in your emails. HTML links don't get screwed up by wrapping. Though I suggest using a plain-text alternative as well. --lonnie _______________________________________________ UPHPU mailing list [email protected] http://uphpu.org/mailman/listinfo/uphpu IRC: #uphpu on irc.freenode.net
