Heather

Humbly, I think that would be a bit over the top to ban Richmond. I found it 
quite entertaining and somewhat truthful. I’m in quite a pleasant and rational 
state of mind at the moment so can look objectively at this.

 Having stared down the naked barrel of the gun in the hands of LC last year I 
can totally get where Richmond is coming from, and I’m a long time paying 
subscriber to LC several times over now. It IS very much distressing at times 
to have a product that struggles so much and so consistently. HTML5 is only my 
latest example of this. I only manage to maintain this good state of mind 
because of a huge amount of meds (far more than a normal human should have to 
take) and a really forgiving and kind client (supporter). 

Please don’t ban Richmond as he is a valued member and goes through ups and 
downs like the rest of us. Sometimes, like me, they come out in a rant. Even if 
it was offensive (which is a subjective term), rude, ill-informed or whatever 
it is nonetheless a comment that should itself be valued and taken as genuine. 
Our views, even the bad ones, should be taken on the chin and counted as useful 
to LCs growth. By them you get to understand the Community you prize so highly 
(as well you should). If you don’t agree with what he said then that’s your 
prerogative (even as moderator) but it’s just a vented opinion and, as such, 
deserves the respect of any readers it gets. 

Make the product better and maybe there’ll be nothing left to rant about ;)

Now let me get back to fixing HTML5 for you!! (Which my client says I’m a fool 
for doing seeing as we are paying you for “the gosh-darned thing” (some words 
replaced for the front of heart). He has a point but I just can’t see you 
getting it done anytime soon. Even me sending the PR doesn’t guarantee that 
we’ll see it go live in the next year or so for commercial use. )

If you are really demanding an apology, I would appreciate an even bigger one 
from your team for winding me up in hospital last year (which I and even my 
therapists/councillors throw cleanly at LCs doorstep). Anything less would 
possibly/likely be verging on hypocrisy. 

All the very best to the very best of you all. 

Sean Cole
Pi Digital Prod Ltd

> On 3 Oct 2019, at 21:53, Heather Laine via use-livecode 
> <use-livecode@lists.runrev.com> wrote:
> 
> Richmond - What you wrote is not just "unpleasant". It is rude, ill 
> informed, offensive and disrespectful to LiveCode, our company, our amazingly 
> dedicated employees, and the members of this great list. If I don't see an 
> apology in the morning you will make history as the only person I have ever 
> banned twice from this list.
> 
> Regards somewhat in abeyance right now.
> 
> Heather
> 
> Heather Laine
> Customer Services Manager
> LiveCode Ltd
> www.livecode.com
> 
> 
> 
>> On 3 Oct 2019, at 20:54, Richmond via use-livecode 
>> <use-livecode@lists.runrev.com> wrote:
>> 
>> Unpleasant rants . . .
>> 
>> Indeed: what I write was unpleasant.
>> 
>> There is, sometimes, a time and a place for unpleasantness, or, as some 
>> would have it, 'speaking directly.'
>> 
>> But, as many people have said softer, more tactful things for a long time to 
>> largely no avail, it might just
>> be that an unpleasant rant gets through.
>> 
>> If I offended anyone re running companies, that is just a side effect.
>> 
>> The simple fact is . . .
>> 
>> And I did preface my rant with it's "Mr Mouth" ' so anyone who wanted
>> could either ignore or disregard what I wrote.
>> 
>> 
>> 
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> 
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