I worked in Apple tech support in the UK, from October 1987 to end of Jan 1992, 
and when I met HyperCard, which was very young at the time, I told my manager 
that I thought it was going to be huge. He asked why, and I said, well, it's 
like programming for the rest of us. He agreed.

When I started working in tech support there were drawers full of paper pads, 
that the others had filled in whenever a support call was handled. I soon wrote 
a stack that did the same job, and a colleague took that further. Probably 
saved a few trees between us. Eventually it was changed over to using a proper 
database application, which wasn't any better than the stack, but might have 
had some advantage I'm not aware of.

In Feb 1992 I moved to Santa Monica, where I programmed about 70 titles using 
HyperCard for Voyager. So, at least I got fairly good use out of it!


On Dec 3, 2011, at 12:08 AM, Mark Wieder wrote:

> >I don't know about later stuff (I left Apple in 1992) but from the
> time we released HyperCard we did all our bug reporting with it.

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