Hi
I wanted to keep this off the mailing list but I'm still have no email
capacity or website.. and no answers from on-rev support.
Getting a bit anxious so hopefully someone has their service going and
can answer a few questions.
As far as I know Pancake has been migrated to Jasmine.
I've changed servers in my email client to Jasmine to receive the years
worth of email that went missing (minus a day or two). Still can't
receive or send yet.
Currently the affected domain name is still pointing to Pancake so
hopefully it's just waiting until that DNS issue propagation finishes.
But I have asked whether I need to make changes to my domain's
nameservers, which are pointing to ns1.on-rev.com & ns2.on-rev.com.
If anyone is back online, besides email server changes did you need to
do anything else?
regards
alex
On 30/04/2015 10:21 pm, Heather Laine wrote:
Dear folks,
We are currently working as fast as possible to resolve this issue.
I will be responding personally to the tickets in the on-rev queue as I now
have some information to give you. Please be assured we have a very recent
backup of accounts which is what we are using for the restoration, I do not
recommend you spend effort in restoring your account yourself at this time.
Regards,
Heather
On 30 Apr 2015, at 08:35, Matthias Rebbe | M-R-D
<matthias_livecode_150...@m-r-d.de> wrote:
I am seriously thinking of leaving the On-Rev platform.
I have several accounts, lifetime and payed ones on different servers.
In the past i always have born when there were problems with one of the servers.
I even felt negative comments about the reliability of the On-Rev platform as
unfair and i defended RunRev and On-Rev.
But this incident now is one of many in the past. Please don´t get me wrong.
I do not blame David Williams. He doing what is possible. But my understanding
is that he is the only one who is responsible for such bigger problems.
At least he is the one who replies to emergency support request regardless if
at day or at night.
I do blame Runrev to not having extended their On-Rev staff and improve the
On-Rev platform.
Btw: Does „ringing the bell“ at NASDAQ and showing ones logo cost money? If so,
Runrev better would have invested that money into the On-Rev platform and the
support staff.
It does not make sense to go for new customers also for On-Rev if you cannot
handle it afterwards.
At this stage i cannot recommend On-Rev as a professional hosting platform
anymore.
I am really pissed of now.
Matthias (who is now preparing to repair his sites in the hope no other old
backup is restored)
Am 30.04.2015 um 05:39 schrieb shawnlc <shawn...@me.com>:
I have a life-time subscription to on-rev, but it's times like this that
scare the heck out of me to use it. I use it primarily for testing. I'm on
pancake too, and I confirm that it's been down.
I haven't looked into it, but surely the brilliant guys & gals at RunRev
could be running state of the art servers, instant notifications any time
something goes beyond a threshold, down, etc.
IMHO on-rev is treated like a hobby and they get to it when they get to it.
Come on, some of the most brilliant minds in the world sit there in
Edinburgh yet you have single server down for several hours.
I don't get it. Even my not so brilliant self ran a 10 server hosting
business at one time and never experienced such downtime, one customer was
doing $100k a day in transactions.
--
View this message in context:
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Sent from the Revolution - User mailing list archive at Nabble.com.
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