On August 17, 2016 3:44:27 AM Fraser Gordon <fraser.gor...@livecode.com> wrote:


On 16 Aug 2016, at 21:09, J. Landman Gay <jac...@hyperactivesw.com> wrote:

Yesterday I got a tech support question from a Surface Pro 3 user. Our LC standalone (built in LC 7.1.4) wouldn't even launch. I suspect it's because the Surface is running in 64-bit.

The Windows build of LiveCode is 32-bit but that doesn’t mean it won’t run on 64-bit Windows. You’ve got to go out of your way to find a 32-bit version of Windows these days if you’re running Windows 7, 8, 8.1 or 10 so if you’re testing on any of those, it is most likely a 64-bit version. As such, most of our development and testing on Windows is done on 64-bit versions.

I know that's the usual behavior of Windows but a quick Google search seemed to indicate that there's no automatic fallback on the Surface. Apparently you can download either a 32 bit or a 64 bit OS, with the default shipping version being 64. There's apparently some system setting to run in 32 bit mode but it affects the whole machine.

I only did a quick search but that seems to be the gist of it. One question I found was whether the Surface could be set to run in 32 bit mode for only a single app and the answer was no.

There may some other way to get around it, or perhaps the user had her system settings configured in an unusual way. Or maybe I misunderstood what I was reading. That's certainly possible.

Jacqueline Landman Gay         |     jac...@hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com



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