Hi Jacque,

Yes. In the Ext folder should be all the externals that are included with Livecode. Inside that there should be a tsNet folder - just replace the dll file in there.

Regards,

Charles


On 2/09/2016 10:34 am, J. Landman Gay wrote:
Just to be sure...I should replace the dll in the Ext folder, right? I couldn't find one in Runtime/Windows/x86-32/Externals folder.

On 9/1/2016 6:27 PM, Charles Warwick wrote:
Hi Jacque, Ben,

Yes, unfortunately that fix just missed making it into the RC1 release.
It will be in RC2.

Regards,

Charles


On 2/09/2016 7:25 am, J. Landman Gay wrote:
Thank you! That sounds like exactly the problem we're seeing. We're in
a rush so I'll try the file Charles uploaded to the QCC.

If I had more time I'd read the bug reports every day. :)


On 9/1/2016 4:08 PM, Ben Rubinstein wrote:
Hi Jacque,

It might not be this, but it sounds awfully similar to a problem I had,
attempting to deploy a standalone built with 8.1.0 dp 3 to Windows.

Details here, including a patched version of tsNet.dll which fixed the
issue for me:
http://quality.livecode.com/show_bug.cgi?id=18205

The bug report changed status to "AWAITING_RELEASE" just this afternoon
(UK time) so my guess is that the new dll didn't make it into rc1.

If you're in a hurry to solve this, I suggest trying the patched version
- note Charles Warwick's comment #2, it may be necessary to build with
the new version, rather than just replacing it after the fact.

HTH,

Ben

On 01/09/2016 20:15, J. Landman Gay wrote:
Due to an audio bug fix we needed, we were forced to compile and
release an
app using 8.1rc1. Some Windows users are regularly receiving the error
"failed
to load external" when the app launches. This renders the app useless.

So far we have heard from both Windows 7 and Windows 10 users. The
external
folder in the app contains revBrowser.dll and tsNet.dll.

Does anyone know why this would happen? The externals are obviously
there (we
got screen shots) so I assume they are being found. Could virus
scanners block
this? Are there any other reasons?

It would be nice if the error message would tell us which external
wouldn't
load. Right now the students who use the app are pretty pissed off
because
they can't complete their assignments.



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