Jonathon:
There are two learning processes going on. One is for the person testing the 
software, the second is for you, learning what kinds of interface approaches 
hang up new users. As you learn, by observing users, you will gain approaches 
that minimize future user problems, and you will find that you will be able to 
code in a way that avoids them.

If it were me, I would start small with the evaluation, and do it first by 
informal observation, encouraging the user to think out loud as he/she uses the 
app. You will get a feel for obstacles pretty quickly. You may run out of test 
users quickly if you use many of them at once, so put as much common sense as 
you can into changes that you make between new testers. If this is 
unsuccessful, then you will have to expend more of your resources on testing.

Another good thing is to download and try other apps, checking to see how their 
UI is set up. For example, almost every web delivered login page is the same or 
similar. Why? Because they work. When numerous apps take a similar approach, 
learn from them.

Good luck. Please post what you learn from your testing.

Another piece of advice (worth what it costs you??). Your application is 
actually huge. Think Facebook and the other biggies. Maintaining it, should it 
be successful, will be HUGE! Think trollers, spammers, whackos, etc, etc. I had 
a site where I allowed anybody to create an account (but I had to approve the 
account to activate it), and got loads of trial logins from spammers and bots. 
Finally, I just disabled new accounts. I wonder if you might want to consider 
narrowing the scope of your app, perhaps to a specific education segment. Or, 
maybe a particular travel segment or for a specific tour company. This would 
let you get your app out there and identify early issues. A tour company might 
find a custom branded app that supports their tour company to be appealing.

Good luck,

Best,
Bill P.


> On Jul 7, 2017, at 3:01 PM, Jonathan Lynch via use-livecode 
> <[email protected]> wrote:
> 
> It does help, Scott - sounds like I should segment the testing process with a 
> cycle, running through the test, observe, discuss, note cycle for each group 
> of functionalities. Not unlike PM methodology.
> 
> Because I am looking to perfect and grow a single app over many years, I 
> should be able to reliably group the functional areas for testing.
> 
> Thanks!
> 
> Sent from my iPhone
> 
>> On Jul 7, 2017, at 5:56 PM, [email protected] wrote:
>> 
>> It sounds like a little bit of direct, intensive observation is worth a lot 
>> of testing a a distance.
>> 
>> Thanks Jeff
>> 
>> Sent from my iPhone
>> 
>>> On Jul 7, 2017, at 5:31 PM, Jeff Reynolds via use-livecode 
>>> <[email protected]> wrote:
>>> 
>>> Jonathan,
>>> 
>>> I second bill's approach of watching folks use the app. Years of 
>>> educational software creation taught me this. I would always make friends 
>>> with a local teacher that was into tech and they usually were happy to get 
>>> a period to try something on the kids if it only took one period to do in 
>>> the lab and was something they thought good first. Things were so self 
>>> evident on what just worked and what crashed and burned. I really found 
>>> that the designs that were forced (usually by marketing) always crashed and 
>>> burned, but the just good ideas that came out of what was it we were really 
>>> trying to do somehow avoided most all the little design eddies that folks 
>>> would get a little hung up by. But watching you could quickly see those 
>>> eddies w.o having to do hard core testing. Sadly this is hard to do for 
>>> free in a school anymore but hiring some kids or adults will do.
>>> 
>>> It's funny as I've found the same thing with exhibit design. I would always 
>>> spend a few hours just watching folks after we finished an exhibit. I found 
>>> it really invaluable to find the little issues and the big ones and you 
>>> could see so easily what folks were getting and what they were not, what 
>>> they were looking and and not looking at and how they felt about the 
>>> exhibit in the whole. Many of these exhibits got very expensive summative 
>>> evaluations and I found that my just watching observations were right in 
>>> line with heavy testing and many times a bit more complete and useful for 
>>> potentially fixing things and learning for the future.
>>> 
>>> Cheers
>>> 
>>> Jeff
>>> 
>>>> On Jul 7, 2017, at 1:53 PM, [email protected] wrote:
>>>> 
>>>> Jonathon,
>>>> I feel your pain. In my case, I was initiated by my students and very 
>>>> quickly learned how to ask the questions a newbie would ask. I also paid 
>>>> small amounts to graduate students to get their feedback.
>>>> 
>>>> One of my very effective testers is my grandson, my wife, any of my 
>>>> colleagues who might be enticed to use the app. Looking over the shoulder 
>>>> while these folks use the app can be very illuminating. 
>>>> 
>>>> In summary:
>>>> 1. Ask friends and relatives first.
>>>> 2. Perhaps there would be volunteers from the live ode users group.
>>>> 3. Hire high school students who might have a tech interest. Look over 
>>>> their shoulders as they use the app and dialog to themselves. Actually 
>>>> watching users is invaluable.
>>>> 
>>>> Good luck,
>>>> Bill P
>>> 
>>> 
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