Thanks Bill

I am thinking of reaching out to Trip Advisor after version 1.5, but focusing 
on high schools initially.

Trolls are a big concern. I have a lot ideas on dealing with that, including 
taking advantage of the self-correcting nature of social media. I am going to 
add in a rating system for reports and enable users to exclude poorly rated 
reports from appearing on their maps. I also want to have a class of users 
called documentarians, and enable users to see only reports from them. 
Documentarians will earn half the sponsorship income from their reports, so 
that will hopefully lead to a bunch of high- quality postings. I also have some 
ideas for a report review system.

All of that will be a start. If the trolling gets too be too much, I could 
resort to requiring that postings be reviewed before being being posted to 
certain categories.

I have some ideas on how to use trolls as an asset, but that is not fully 
thought out yet.

Sent from my iPhone

> On Jul 7, 2017, at 6:24 PM, William Prothero via use-livecode 
> <[email protected]> wrote:
> 
> Jonathon:
> There are two learning processes going on. One is for the person testing the 
> software, the second is for you, learning what kinds of interface approaches 
> hang up new users. As you learn, by observing users, you will gain approaches 
> that minimize future user problems, and you will find that you will be able 
> to code in a way that avoids them.
> 
> If it were me, I would start small with the evaluation, and do it first by 
> informal observation, encouraging the user to think out loud as he/she uses 
> the app. You will get a feel for obstacles pretty quickly. You may run out of 
> test users quickly if you use many of them at once, so put as much common 
> sense as you can into changes that you make between new testers. If this is 
> unsuccessful, then you will have to expend more of your resources on testing.
> 
> Another good thing is to download and try other apps, checking to see how 
> their UI is set up. For example, almost every web delivered login page is the 
> same or similar. Why? Because they work. When numerous apps take a similar 
> approach, learn from them.
> 
> Good luck. Please post what you learn from your testing.
> 
> Another piece of advice (worth what it costs you??). Your application is 
> actually huge. Think Facebook and the other biggies. Maintaining it, should 
> it be successful, will be HUGE! Think trollers, spammers, whackos, etc, etc. 
> I had a site where I allowed anybody to create an account (but I had to 
> approve the account to activate it), and got loads of trial logins from 
> spammers and bots. Finally, I just disabled new accounts. I wonder if you 
> might want to consider narrowing the scope of your app, perhaps to a specific 
> education segment. Or, maybe a particular travel segment or for a specific 
> tour company. This would let you get your app out there and identify early 
> issues. A tour company might find a custom branded app that supports their 
> tour company to be appealing.
> 
> Good luck,
> 
> Best,
> Bill P.
> 
> 
>> On Jul 7, 2017, at 3:01 PM, Jonathan Lynch via use-livecode 
>> <[email protected]> wrote:
>> 
>> It does help, Scott - sounds like I should segment the testing process with 
>> a cycle, running through the test, observe, discuss, note cycle for each 
>> group of functionalities. Not unlike PM methodology.
>> 
>> Because I am looking to perfect and grow a single app over many years, I 
>> should be able to reliably group the functional areas for testing.
>> 
>> Thanks!
>> 
>> Sent from my iPhone
>> 
>>> On Jul 7, 2017, at 5:56 PM, [email protected] wrote:
>>> 
>>> It sounds like a little bit of direct, intensive observation is worth a lot 
>>> of testing a a distance.
>>> 
>>> Thanks Jeff
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Jul 7, 2017, at 5:31 PM, Jeff Reynolds via use-livecode 
>>>> <[email protected]> wrote:
>>>> 
>>>> Jonathan,
>>>> 
>>>> I second bill's approach of watching folks use the app. Years of 
>>>> educational software creation taught me this. I would always make friends 
>>>> with a local teacher that was into tech and they usually were happy to get 
>>>> a period to try something on the kids if it only took one period to do in 
>>>> the lab and was something they thought good first. Things were so self 
>>>> evident on what just worked and what crashed and burned. I really found 
>>>> that the designs that were forced (usually by marketing) always crashed 
>>>> and burned, but the just good ideas that came out of what was it we were 
>>>> really trying to do somehow avoided most all the little design eddies that 
>>>> folks would get a little hung up by. But watching you could quickly see 
>>>> those eddies w.o having to do hard core testing. Sadly this is hard to do 
>>>> for free in a school anymore but hiring some kids or adults will do.
>>>> 
>>>> It's funny as I've found the same thing with exhibit design. I would 
>>>> always spend a few hours just watching folks after we finished an exhibit. 
>>>> I found it really invaluable to find the little issues and the big ones 
>>>> and you could see so easily what folks were getting and what they were 
>>>> not, what they were looking and and not looking at and how they felt about 
>>>> the exhibit in the whole. Many of these exhibits got very expensive 
>>>> summative evaluations and I found that my just watching observations were 
>>>> right in line with heavy testing and many times a bit more complete and 
>>>> useful for potentially fixing things and learning for the future.
>>>> 
>>>> Cheers
>>>> 
>>>> Jeff
>>>> 
>>>>> On Jul 7, 2017, at 1:53 PM, [email protected] wrote:
>>>>> 
>>>>> Jonathon,
>>>>> I feel your pain. In my case, I was initiated by my students and very 
>>>>> quickly learned how to ask the questions a newbie would ask. I also paid 
>>>>> small amounts to graduate students to get their feedback.
>>>>> 
>>>>> One of my very effective testers is my grandson, my wife, any of my 
>>>>> colleagues who might be enticed to use the app. Looking over the shoulder 
>>>>> while these folks use the app can be very illuminating. 
>>>>> 
>>>>> In summary:
>>>>> 1. Ask friends and relatives first.
>>>>> 2. Perhaps there would be volunteers from the live ode users group.
>>>>> 3. Hire high school students who might have a tech interest. Look over 
>>>>> their shoulders as they use the app and dialog to themselves. Actually 
>>>>> watching users is invaluable.
>>>>> 
>>>>> Good luck,
>>>>> Bill P
>>>> 
>>>> 
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