I have a customer for a new app who can't load a QuickTime file, yet I
can load the same file here without difficulty, and it works well on my
other Mac, and on our tester's Mac.
The error occurs when I set the filename of the player to the selected
file, the result returning "could not open movie file". Not very
descriptive, but that's all I have to go on.
I've tried the file both from my local volume and a second partition.
The customer and I have the same OS version (OS X 10.4.3) and QT version
(7.0.3), and of course the same version of the Rev-based app.
The file name is short (about 12 characters), so I can't see how it
could be related to the known issue with long file names.
To help diagnose this I made a very simple test app, with one button,
one field, and one player, with this script in the button:
-----
on mouseUp
if the optionKey is "down" then
set the filename of player 1 to empty
put empty into fld 1
exit to top
end if
--
answer file "Select a file:"
if it is empty then exit to top
put it into tPath
set the filename of player 1 to tPath
put the result into tResult
--
put "system="& the systemVersion &cr& "QT="& qtVersion()&cr into tData
put "machine="&machine()&cr &"Processor="&processor()&cr after tData
put "Result="& tResult &cr&"sysError="&sysError() after tData
put cr & "File="& tPath after tData
put cr& "duration="& the duration of player 1 after tData
put tData into fld 1
--
put fld 1 into url
("file:"&specialFolderPath("Desktop")&"/HT-Test-log.txt")
end mouseUp
----------
He reports the same error in this test app, with this log file:
system=10.4.3
QT=7.0.3
machine=unknown
Processor=Motorola PowerPC
Result=could not create movie reference
sysError=-5551
File=/Users/xxxxxxxxxxx/Desktop/audiofile.aif
duration=0
Any other clues as to how I might diagnose this?
--
Richard Gaskin
Fourth World Media Corporation
__________________________________________________
Rev tools and more: http://www.fourthworld.com/rev
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