Jack Rarick wrote:
No, doesn't need QT 7+ in fact I've stopped distributing H.264
because Windows users
can't view them as the MPEG10 plug-in is only lately bundled
in the OS installed on the "home entertainment center" windows boxes.
Many Windows users still don't have it and may never have it.
I stick to MPEG4 now either extension .mov or .mp4 seems to work
on any windows machine with 6.5.2
Yes, come to think of it, this lady did upgrade to 7+ but others who are
using
6.5.2 are OK. But: conundrum: other Windows users running
QT 7+ are having no troubles...Rev players perform as expected.
Just a thought. Does the user need Quicktime 7+? Quicktime is NOT an
intergrated element of a window's machine. You can use an Applescipt on
MacOS to check - i'm not sure what to on a Window's machine.
Jack Rarick
Braintree Athletic Systems
[EMAIL PROTECTED] 09/02/06 4:26 PM >>>
Help! I'm just entering the scary world of support for software one
deploys. Fortunately traffic is very low
That's good. Unfortunately I don't know where to begin to solve some
problems that are
experienced only on some machines. Every developers dilemma, no doubty
This lady tell me our app that has players in it that are set to
remote URL's are failing to draw controllers, and there is no sound from
the movies.
Screen shots here:
http://www.hinduismtoday.com/digital/support/discourse.jpg
http://www.hinduismtoday.com/digital/support/movie.jpg
the image poster on the "discourse" one is actually an image set to a
remote
url.jpg (not from the player, which is just an audio file)
If we put the players to SMIL files, it crashes Revolution on her box
and the Microsoft crash report says QT is causing the problem.
If I get her to run a gestalt, her OS and hardware profile
Windows XP, Service Pack 2, plenty of ram etc.
all look exactly the same as some other windows users who tell me
"Oh everything works perfectly... never had a problem from the
beginning!"
OK, so, #1 I need some "mentoring"
What do you professionals do when this kind of thing comes to you.
#2, any clues on the QT problem and solutions?
Sivakatirswami
www.himalayanacademy.com
Get Hinduism Today Digital Edition. It's Free!
http://www.hinduismtoday.com/digital/
_______________________________________________
use-revolution mailing list
use-revolution@lists.runrev.com
Please visit this url to subscribe, unsubscribe and manage your
subscription preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
_______________________________________________
use-revolution mailing list
use-revolution@lists.runrev.com
Please visit this url to subscribe, unsubscribe and manage your subscription
preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
--
Om shanti
(In Peace)
Sivakatirswami
www.himalayanacademy.com
Get Hinduism Today Digital Edition. It's Free!
http://www.hinduismtoday.com/digital/
_______________________________________________
use-revolution mailing list
use-revolution@lists.runrev.com
Please visit this url to subscribe, unsubscribe and manage your subscription
preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
