On 16/11/01 5:31 pm, Jamie <[EMAIL PROTECTED]> wrote: > First, Revolution seems like a very impressive program. Of course a > new release of this magnitude will have some bugs, no surprise in > that. But the support here is excellent and the dedication to > creating something great and fixing bugs quickly appears to be > there. > > However, below see why a "no upgrade" license is NOT attractive to > rational customers for any reasonably complex software product. > > I expect that limitation has put off quite a few potential > purchases. It puts me off. There's simply no way to produce software > like this in a timely fashion without a variety of bugs showing up. > As long as they are fixed quickly as reported, that's not a huge > problem, UNLESS you have a license that doesn't get updates. Then > you're hosed, right? > > The logical consumer approach is to do what Shari is doing, do not > buy the product. As a business strategy, setting up your customers > to delay purchasing until the product is bug-free loses money now > and could easily lose that money forever. There is no such thing as > a bug-free program of this magnitude. > > OTOH, Kevin's message makes it seem that they will, in fact, ship > everyone bug fix updates. If this is the new policy (and it should > be), it would be a very good idea to make it clear. This would > remove a large barrier to purchasing for those who cannot currently > justify paying more than the least expensive licensing option. > > I hope this feedback is helpful.
It is, thanks. We will look at the bugs to be found in each release case by case, and in this case - 1.1 we do plan a free update for all users. This release has been more stable than the 1.0 release, but it is a large release with many new features and as such we do see the need to do a maintenance release for all. > PS. The Hypercard update program is a big step in the right > direction. (But now there's no pretending that Hypercard users are > not part of the intended Revolution market. ;^) Indeed, and these users will get all updates, bug fix or otherwise, for a year... Regards, Kevin Kevin Miller <[EMAIL PROTECTED]> <http://www.runrev.com/> Runtime Revolution Limited - Power to the Developer! Tel: +44 (0) 870 747 1165. Fax: +44 (0)1639 830 707.
