Hanadi,
It would be useful to tell us what the message actually says first.
A 'blue screen' does sound like a Windows issue, the content of the
message is likely to assist in determining that.
In addition to that the Guacamole log files will be useful, from around
the disconnection time - catalina.out and syslog.
Finally, has this been working ok and has it just recently failed? If
so, what has changed since the last time it worked without issue?
On 17/11/21 8:31 pm, Hanadi Salka wrote:
Good Day,
My name is Hanadi Salka , I am a software engineer at XCINO Inc in
Canada. We have used Guacmole API to connect to remote RDP through our
ERP System.
I can connect to Full System using RDP and Guacamole without any problem
but when I use remote-app and remote-app-dir parameters , I can connect
for two minutes then blue screen with sign-out message appears and the
session is terminated . Can you please provide me any detail what could
be the reason that the session is disconnect. It is a configuration at
windows or at Guacamole I need to do
Best Regards,
Hanadi
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