Hi

We have a couple of users that connect to the internet via an edge appliance 
called ZScaler from their corporate network

They seem to have intermittent connection problems, a session of say 30 seconds 
elapses or a few minutes, then sessions are stable for a couple of hours, then 
back to tripping at 30 seconds.

This is not the same experience that our other users have with the Guacamole 
service.

Anyone experience this with something similar?

Is there anything we can recommend to their IT or tune in Guacamole to help 
with this?

Thanks



[AAM Group]
Roland Lockhart
DevOps Team Lead
+61 8 9228 6807
+61 408 384 993
r.lockh...@aamgroup.com<mailto:r.lockh...@aamgroup.com>
aamgroup.com<https://aamgroup.com/>
[https://aamgroup.com/wp-content/uploads/2021/07/icon-linkedin.png]<http://www.linkedin.com/company/aam-pty-ltd>
 [https://aamgroup.com/wp-content/uploads/2021/07/icon-twitter.png] 
<https://twitter.com/AAMGroup>  
[https://aamgroup.com/wp-content/uploads/2021/07/icon-youtube.png] 
<https://www.youtube.com/AAMPtyLtd>


==================================================================== Attention 
Email Disclaimer Notice - This message is the property of AAM Pty Ltd. The 
information in this email is confidential and may be legally privileged. It is 
intended solely for the addressee. Access to this email by anyone else is 
unauthorised. If you are not the intended recipient, any disclosure, copying, 
distribution or any action taken or omitted to be taken in reliance on it is 
prohibited and may be unlawful. If you have received this message in error 
please notify AAM Pty Ltd immediately via email to mailad...@aamgroup.com This 
email has been scanned and cleared by Exchange Online Protection, however AAM 
Pty Ltd does not guarantee this message free of viruses, or interference.

Reply via email to