Hi We have a couple of users that connect to the internet via an edge appliance called ZScaler from their corporate network
They seem to have intermittent connection problems, a session of say 30 seconds elapses or a few minutes, then sessions are stable for a couple of hours, then back to tripping at 30 seconds. This is not the same experience that our other users have with the Guacamole service. Anyone experience this with something similar? Is there anything we can recommend to their IT or tune in Guacamole to help with this? Thanks [AAM Group] Roland Lockhart DevOps Team Lead +61 8 9228 6807 +61 408 384 993 r.lockh...@aamgroup.com<mailto:r.lockh...@aamgroup.com> aamgroup.com<https://aamgroup.com/> [https://aamgroup.com/wp-content/uploads/2021/07/icon-linkedin.png]<http://www.linkedin.com/company/aam-pty-ltd> [https://aamgroup.com/wp-content/uploads/2021/07/icon-twitter.png] <https://twitter.com/AAMGroup> [https://aamgroup.com/wp-content/uploads/2021/07/icon-youtube.png] <https://www.youtube.com/AAMPtyLtd> ==================================================================== Attention Email Disclaimer Notice - This message is the property of AAM Pty Ltd. The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. If you have received this message in error please notify AAM Pty Ltd immediately via email to mailad...@aamgroup.com This email has been scanned and cleared by Exchange Online Protection, however AAM Pty Ltd does not guarantee this message free of viruses, or interference.