On Tue, Aug 23, 2022 at 11:04 AM Lockhart, Roland <r.lockh...@aamgroup.com> wrote:
> Hi > > > > We have a couple of users that connect to the internet via an edge > appliance called ZScaler from their corporate network > > > > They seem to have intermittent connection problems, a session of say 30 > seconds elapses or a few minutes, then sessions are stable for a couple of > hours, then back to tripping at 30 seconds. > > > > This is not the same experience that our other users have with the > Guacamole service. > > > > Anyone experience this with something similar? > > > > Is there anything we can recommend to their IT or tune in Guacamole to > help with this? > > > I'll only throw out that I use Guacamole over Zscaler on a daily basis, for several hours per day, to manage several hundred servers, and don't usually experience these issues. The only time I do have trouble is when my local ISP or WiFi has issues, but not generally any issues with Zscaler. -Nick >
