Have a look here to adjust the server side settings https://docs.oseems.com/general/application/ssh/disable-timeout
Maybe that will help On Fri, Feb 10, 2017 at 6:51 AM +0000, "Mike Jumper" <mike.jum...@guac-dev.org<mailto:mike.jum...@guac-dev.org>> wrote: Could it be the SSH server itself that is timing out the session? If I remember correctly, sshd does have client timeout settings. - Mike On Thu, Feb 9, 2017 at 10:34 PM, Mark van den Boogaard <mark.vanden.booga...@davantigroup.com<mailto:mark.vanden.booga...@davantigroup.com>> wrote: Hi, I did some tests. After half an hour of inactivity the session is not responding anymore. I did a ping on the same time but didn't had any packet loss. We are using Guacamole 0.9.10 with MySQL (MariaDB) backend and LDAP authentication (to Active Directory) on CentOS 7.3.1611. We are using Apache as proxy [root<mailto:root@dvguac02> ~]# mysql --version mysql Ver 15.1 Distrib 10.1.21-MariaDB, for Linux (x86_64) using readline 5.1 [root<mailto:root@dvguac02> ~]# cat /etc/redhat-release CentOS Linux release 7.3.1611 (Core) [root<mailto:root@dvguac02> ~]# cat /etc/httpd/conf.d/guacamole.conf ProxyPass / http://localhost:8080/guacamole/ flushpackets=on ProxyPassReverse / http://localhost:8080/guacamole/ ProxyPassReverseCookiePath /guacamole/ / <Location /websocket-tunnel> Order allow,deny Allow from all ProxyPass ws://localhost:8080/guacamole/websocket-tunnel ProxyPassReverse ws://localhost:8080/guacamole/websocket-tunnel </Location> /var/log/messages: Feb 10 06:49:45 <hostname> guacd[33566]: Creating new client for protocol "ssh" Feb 10 06:49:45 <hostname> guacd[33566]: Connection ID is "$98447e17-d5ae-4b65-879d-b766e7888a78" Feb 10 06:49:45 <hostname> guacd[10483]: User "@1460e686-4dc3-401d-8ba9-0686d98bc348" joined connection "$98447e17-d5ae-4b65-879d-b766e7888a78" (1 users now present) Feb 10 06:49:45 <hostname> server: 06:49:45.156 [http-bio-8080-exec-1089] INFO o.a.g.tunnel.TunnelRequestService - User "boogaardvandenm" connected to connection "157". Feb 10 06:49:45 <hostname> guacd[10483]: SSH connection successful. Feb 10 06:50:01 <hostname> systemd: Created slice user-0.slice. Feb 10 06:50:01 <hostname> systemd: Starting user-0.slice. Feb 10 06:50:01 <hostname> systemd: Started Session 3100 of user root. Feb 10 06:50:01 <hostname> systemd: Starting Session 3100 of user root. Feb 10 06:50:01 <hostname> systemd: Removed slice user-0.slice. Feb 10 06:50:01 <hostname> systemd: Stopping user-0.slice. Feb 10 06:57:18 <hostname> systemd: Starting Cleanup of Temporary Directories... Feb 10 06:57:18 <hostname> systemd: Started Cleanup of Temporary Directories. Feb 10 07:00:01 <hostname> systemd: Created slice user-0.slice. Feb 10 07:00:01 <hostname> systemd: Starting user-0.slice. Feb 10 07:00:01 <hostname> systemd: Started Session 3101 of user root. Feb 10 07:00:01 <hostname> systemd: Starting Session 3101 of user root. Feb 10 07:00:01 <hostname> systemd: Removed slice user-0.slice. Feb 10 07:00:01 <hostname> systemd: Stopping user-0.slice. Feb 10 07:01:01 <hostname> systemd: Created slice user-0.slice. Feb 10 07:01:01 <hostname> systemd: Starting user-0.slice. Feb 10 07:01:01 <hostname> systemd: Started Session 3102 of user root. Feb 10 07:01:01 <hostname> systemd: Starting Session 3102 of user root. Feb 10 07:01:01 <hostname> systemd: Removed slice user-0.slice. Feb 10 07:01:01 <hostname> systemd: Stopping user-0.slice. Feb 10 07:10:01 <hostname> systemd: Created slice user-0.slice. Feb 10 07:10:01 <hostname> systemd: Starting user-0.slice. Feb 10 07:10:01 <hostname> systemd: Started Session 3103 of user root. Feb 10 07:10:01 <hostname> systemd: Starting Session 3103 of user root. Feb 10 07:10:01 <hostname> systemd: Removed slice user-0.slice. Feb 10 07:10:01 <hostname> systemd: Stopping user-0.slice. Feb 10 07:20:01 <hostname> systemd: Created slice user-0.slice. Feb 10 07:20:01 <hostname> systemd: Starting user-0.slice. Feb 10 07:20:01 <hostname> systemd: Started Session 3104 of user root. Feb 10 07:20:01 <hostname> systemd: Starting Session 3104 of user root. Feb 10 07:20:01 <hostname> systemd: Removed slice user-0.slice. Feb 10 07:20:01 <hostname> systemd: Stopping user-0.slice. Ping statistics: --- 172.x.y.z ping statistics --- 1853 packets transmitted, 1851 received, 0% packet loss, time 1854742ms rtt min/avg/max/mdev = 19.376/20.550/37.963/2.018 ms If anybody has an idea or if I have to create a bug, please let me know. -- Met vriendelijke groet / with kind regards, Mark van den Boogaard Linux specialist [cid:1486708460.5477.23.camel@davantigroup.com] Mob: +31 6 82241436<tel:+31%206%2082241436> E-Mail: mark.van.den.booga...@davantigroup.com<mailto:mark.van.den.booga...@davantigroup.com> Web: www.davantigroup.com<http://www.davantigroup.com> Davanti Warehousing B.V. Hogeweg 35E, Postbus 2601, 5300 CB Zaltbommel -----Original Message----- From: Mark van den Boogaard <mark.vanden.booga...@davantigroup.com<mailto:mark%20van%20den%20boogaard%20%3cmark.vanden.booga...@davantigroup.com%3e>> Reply-to: <user@guacamole.incubator.apache.org<mailto:user@guacamole.incubator.apache.org>> To: user@guacamole.incubator.apache.org<mailto:user@guacamole.incubator.apache.org> <user@guacamole.incubator.apache.org<mailto:%22u...@guacamole.incubator.apache.org%22%20%3cu...@guacamole.incubator.apache.org%3e>> Subject: Re: Timeout SSH session Date: Mon, 6 Feb 2017 13:03:31 +0000 Hi, This will make a bit more clear to me. At the moment it is just happening randomly ( I couldn't find out any pattern yet except the inactivity). I will try to figure out when it happens so we can maybe reproduce it. I will also try to figure out if it can happen because of underlaying network issues. If I have some more info (or not if there is none...) , I will come back. -- Met vriendelijke groet / with kind regards, Mark van den Boogaard Linux specialist [cid:1486708460.5477.23.camel@davantigroup.com] Mob: +31 6 82241436<tel:+31%206%2082241436> E-Mail: mark.van.den.booga...@davantigroup.com<mailto:mark.van.den.booga...@davantigroup.com> Web: www.davantigroup.com<http://www.davantigroup.com> Davanti Warehousing B.V. Hogeweg 35E, Postbus 2601, 5300 CB Zaltbommel -----Original Message----- From: Mike Jumper <mike.jum...@guac-dev.org<mailto:mike%20jumper%20%3cmike.jum...@guac-dev.org%3e>> Reply-to: <user@guacamole.incubator.apache.org<mailto:user@guacamole.incubator.apache.org>> To: user@guacamole.incubator.apache.org<mailto:user@guacamole.incubator.apache.org> Subject: Re: Timeout SSH session Date: Sun, 5 Feb 2017 11:52:58 -0800 On Thu, Feb 2, 2017 at 2:45 AM, Mark van den Boogaard <mark.vanden.booga...@davantigroup.com<mailto:mark.vanden.booga...@davantigroup.com>> wrote: Hello all, We are using guacamole for a couple of months now but we have some problems with SSH connections. We connect to our customers with guacamole via a VPN tunnel. Sometimes we keep the SSH-session open but we don't use it for a while. Often the SSH-session freezes when we want to use it again. Is there some way to keep the SSH-session alive until we logout or until the session timeout kicks in? Guacamole's session timeout only takes effect once all connections are closed. If a user has an SSH connection open, they should stay logged in, regardless of whether they are actively using that connection. As far as Guacamole is concerned, as long as the connection is open, the user is active. What you describe sounds like a bug, assuming there isn't some underlying network issue causing the disconnect. Is this reliably reproducible? Do you see anything logged by guacd or Tomcat when the connection unexpectedly terminates? - Mike -- Met vriendelijke groet / with kind regards, Mark van den Boogaard Linux specialist [cid:1486708460.5477.23.camel@davantigroup.com] Mob: +31 6 82241436<tel:+31%206%2082241436> E-Mail: mark.van.den.booga...@davantigroup.com<mailto:mark.van.den.booga...@davantigroup.com> Web: www.davantigroup.com<http://www.davantigroup.com> Davanti Warehousing B.V. Hogeweg 35E, Postbus 2601, 5300 CB Zaltbommel