Hello Nick, > What version of Guacamole are you running? I use currently the 0.9.13 GIT version (I had the same problem before with the 0.9.12 version).
> How did you install guacd? Was it a package, or did you build it yourself? I have « Installing Guacamole natively » (https://guacamole.incubator.apache.org/doc/0.9.13-incubating/gug/installing-guacamole.html) with GIT. > Does this happen consistently with multiple Windows 2012 servers, or just a > single one? This happen with all Windows 2012 servers of my company (it’s OK on 2008 servers), i will be try de install a basic Windows 2012 Server directly from ISO for test. > Does it happen when you Disconnect, Log Off, or both? This happen after select « Sign out » or « disconnect » (this is similar when I « shut down » the server). Do you want more information or configuration ? What is « RDP file descriptors » ? Where I can found more logs (I have using journalctl for previous logs) ? Thanks Sincerely, Kevin De : Nick Couchman [mailto:vn...@apache.org] Envoyé : jeudi 28 septembre 2017 18:32 À : user@guacamole.incubator.apache.org Objet : Re: Error message when disconnecting a Windows Server 2012 On Thu, Sep 28, 2017 at 12:23 PM, Kevin Rivrain <kevin.rivr...@netplus.fr<mailto:kevin.rivr...@netplus.fr>> wrote: Hello everyone, I have a problem when disconnecting a Windows Server 2012. Indeed, this message appear : « The remote desktop server is currently unavailable. If the problem persists, please notify your system administrator, or check your system logs. » Error log message : « guacamole01 guacd[1453]: Error handling RDP file descriptors » Isn’t present on Windows 2008 (log : « guacamole01 guacd[1436]: RDP server closed connection: Disconnected. »). What might be the reason for the problem? Sincerely, Kevin Kevin, A few questions for you: - What version of Guacamole are you running? - How did you install guacd? Was it a package, or did you build it yourself? - Does this happen consistently with multiple Windows 2012 servers, or just a single one? - Does it happen when you Disconnect, Log Off, or both? -Nick
