De : "David E Jones" <[EMAIL PROTECTED]>
>
> Okay, interesting. When I think of detail I think of stuff that makes
> it difficult for people to misunderstand, and to know which of many
> ways of doing things is the way you chose, like:
>
> 1. I went to the "main" page in the Catalog Manager and in the
> "Search Products" box on the top-left I entered "*" into the
> "Keywords:" box, then clicked on the "Find" link
> 2. I expected to see a search results page with all products in it
> 3. I saw a search results page with the text "No results found."
>
> Not that it was totally necessary in this case as my first guess
> exposed the problem, it was a big and obvious problem, for more
> subtle ones details like this are fairly critical.
>
> I hope I'm not being a jerk about this, but I find myself "coaching"
> people on this sort of thing on a regular basis, and sometimes
> examples help.

No problem, it was just a joke (reusing sentences used in existing mails in the 
thread) on my side since you had already discovered
the origin of the problem and answered me. However, now I better understand 
your POV.

Jacques

> -David
>
>
> On Oct 24, 2007, at 3:37 PM, Jacques Le Roux wrote:
>
> > Thanks David,
> >
> > Else, here was my answer :o)
> >
> > 1. Just went to the catalog manager and put "*" in the keyword
> > search box...
> > 2. Find all products in the catalog admin
> > 3. There were no results.
> >
> > Jacques
> >
> > De : "David E Jones" <[EMAIL PROTECTED]>
> >
> >>
> >> I tried it real quick on the demo server, and there were no results.
> >>
> >> The problem was that there were no keywords indexed. There is a link
> >> to do that on the main page of the catalog manager, and after doing
> >> that it works fine.
> >>
> >> For some reason these are not indexing automatically... someone
> >> changed something somewhere in the indexing, so that's the "bug"... I
> >> don't see the EECA commented out, so it's somewhere else, probably a
> >> default that someone changed or something...
> >>
> >> -David
> >>
> >>
> >> On Oct 24, 2007, at 2:44 PM, David E Jones wrote:
> >>
> >>>
> >>> On Oct 24, 2007, at 1:47 AM, Jacques Le Roux wrote:
> >>>
> >>>> De : "David E Jones" <[EMAIL PROTECTED]>
> >>>>> Or just go to the catalog manager and put "*" in the keyword
> >>>>> search
> >>>>> box...
> >>>>
> >>>> I just tried (did not know it was possible) but it does not seem
> >>>> to work. Am I missing something ?
> >>>
> >>> Could you be more specific? In other words:
> >>>
> >>> 1. what did you do
> >>> 2. what did you expect to happen
> >>> 3. what actually happened
> >>>
> >>> -David
> >>>
> >>
> >>
>
>

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