I believe Si is zeroing in on this in his jira https://issues.apache.org/jira/browse/OFBIZ-1454 might want to add your comments
Evangelina Bowman sent the following on 11/29/2007 4:36 PM: > When using the VOID SALE button from the Manager screen to void an order, I > enter the order number and get the confirmation that the order was voided. > However, when I check the order in order manager there are no changes. > Customer refunds were NOT generated in Payments either. > What is the best method to generate Refunds in POS? Old POS documentation > (July 2005) describes the refund process in POS as a MINUS QTY transaction. > Is this still true? > > Thanks, > Evangelina