Hope the below notes help. I] Ofbiz Related Documentation Links :
http://docs.ofbiz.org/display/OFBENDUSER/Receive+Return http://docs.ofbiz.org/display/OFBENDUSER/Visual+Receive+Returns II] Steps for Receiving Returns: ** orderId=ATC10121 is shipped. 1> http://localhost/ordermgr/control/orderview?orderId=ATC10121 Click the Create Return button. 2> http://localhost/ordermgr/control/quickreturn?orderId=ATC10121&; party_id=10052&returnHeaderTypeId=CUSTOMER_RETURN 3> http://localhost/ordermgr/control/makeQuickReturn Click Accept Return button 4> http://localhost/ordermgr/control/updateReturn Here click Recieve Return tab. 5> http://localhost/facility/control/ReceiveReturn?facilityId= WebStoreWarehouse&returnId=10010&externalLoginKey=EL1532945408 6> http://localhost/facility/control/receiveReturnedProduct Thanks, Nikita Shinde Amicon Technologies Pvt. Ltd. Mumbai. ____________________________________________________________________________ > Pradeep Kumar wrote: > > > Hi, > > This is the description of the fuctionality: > > > > *Returns* > > > > We guarantee to refund any item you are not completely happy with when > > you > > return it to us in saleable condition within 7 days of receipt. Refunds > > will > > be credited to your original method of payment. > > > > *Returns by Post * > > > > Alternatively, log in to your account and select 'Request a return' from > > the > > 'My Orders' section. Click the order number containing the items you > > want to > > return and follow the 'Create return' link next to the order number. > > Please > > select the items you wish to send back to us with a reason for each. > > Once > > you click the 'Create Return' button you will be given a unique Returns > > Authorisation Number. Write this number along with your name and address > > in > > the areas provided on the returns label. Peel off the label that comes > > with > > delivery, stick it to the parcel and post it to us *(at your own cost)* > > so > > that we receive it within 7 working days of delivery. > > > > You will get the price of the product and the return delivery charge if > > you > > are returning the product because of any damage to the product or > > wrongly > > delivered product. But in all other cases the customer has to bare the > > cost > > of returning any purchased item. > > > > > > > > > > *Download a return label here.*< > > http://www.topshop.com/returns/return_label.pdf> > > > > > > Please remember to ask the Post Office for your proof of posting > > certificate > > and retain it for your reference. The Post Office will stamp this and > > supply > > a reference number starting with the letters PA to prove the item(s) > > have > > been returned. Without this we cannot refund any money if we do not > > receive > > the returned items. The refund will be processed once your goods are > > received into our warehouse. Please note that it may take 2-3 working > > days > > for the refunds to show in your account. Each item returned is refunded > > separately, and will show on your statement as a refund / credit from > > application. You will be refunded on to the card that the goods were > > purchased with. If your card expires before we process your refund > > please > > contact our customer services team with your order number, postcode and > > new > > card details. > > > > You can call Customer Services between 10am and 5pm (GMT/BST) on week > > days. > > > > *UK customers:* 00 44 (0) XXXXXXXXXX > > > > For security reasons, we cannot accept this information via email. > > > > *Note* > > > > Returns by post cannot be accepted without a valid Returns Authorisation > > Number. You will be unable to get a Returns Authorisation Code from the > > web > > if more than 7 days have passed since you received the items. If you > > experience any difficulties with the online returns process please > > contacts > > us at [EMAIL PROTECTED] > > > > *Returning Goods Bought as Special Offers* > > > > If you return a single item bought as part of a multi-buy discount offer > > (for example 'buy 2 for £20.00') you will be refunded the full price of > > that > > item less the total discount given in the offer. If you return all items > > purchased with the multi-buy discount you will be refunded with the full > > multi-buy value. > > > > For combination purchases ("buy one, get one free" or "get the lowest > > priced > > item free"), you must return any free items or vouchers back for us to > > process a refund. > > > > > > > > -- With regards, S K Pradeep kumar
