When all the items of an order are issued to shipments and invoiced the order is marked "completed" You can track the status of shipments using the shipments' statuses; you can track the status of payments using the invoices' statuses

Jacopo

On Jul 23, 2008, at 9:39 AM, ladroge wrote:


hi

I have a permanent problem according orders status.
When for example a package or product has been shipped , the status of order
in the CRM is already completed  and also when the package has been
delivered it is the same .
How can i plan the status sent of orders?
I have never seen a staus sent in my CRM module.

Thanks
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