We have several orders; the credit card payments have been captured.
However, because exceptions happen after capture, they are still in approved
state.  Is there any way to move them to complete?  I tried "quick ship
entire order" button and regular pick then pack process.  I always get
payment exception and the orders remain in approved state since the payments
have been captured and our credit card service provider doesn't allow me
capture those payments twice.

 

Thanks

 

William

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