first you need to fix the code so no exceptions. there is no UI that will let you change the status manually. the problem with using services is they have secas that trigger that will attempt to capture again. the only way I see is to write you own service or manually change them through the webtools
William Perng sent the following on 11/26/2008 3:25 PM: > We have several orders; the credit card payments have been captured. > However, because exceptions happen after capture, they are still in approved > state. Is there any way to move them to complete? I tried "quick ship > entire order" button and regular pick then pack process. I always get > payment exception and the orders remain in approved state since the payments > have been captured and our credit card service provider doesn't allow me > capture those payments twice. > > > > Thanks > > > > William > >
