Dear Ludovic and Dan,
The dropdown device list remains blank when the browser cannot connect to the active device drivers in the OS properly before loading the page. Solution to this issue: · Reload the browser. · Restart the computer. Better solution: Connect the mic, speaker and webcam to the computer before turning on the power of the computer. This issue will not occur. Thank you. Sincerely, Hemant K. Sabat www.Coscend.com <http://www.coscend.com/> ------------------------------------------------------------------ Real-time, Interactive Video Collaboration, Tele-healthcare, Tele-education, Telepresence Services, on the fly… ------------------------------------------------------------------ CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail Messages from Coscend Communications Solutions' posted at: <http://www.coscend.com/Anchor/Common/Terms_and_Conditions.html> http://www.Coscend.com/Anchor/Common/Terms_and_Conditions.html From: Daniel Ascher <aplusad...@aplustutoring.com> Sent: Saturday, July 21, 2018 7:25 AM To: Openmeetings user-list <user@openmeetings.apache.org> Subject: Re: Device list problem I saw the same issue yesterday with someone using a Macbook Air. <http://t.sidekickopen05.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v4LGDdW2zhwS465jsKlN4XyQDdd3_yKW1s2K2M1k1H6H0?si=6292828578119680&pi=ff0d01fd-44b0-4cb5-83cd-2f0a8eb8ac35&ti=null> On Sat, Jul 21, 2018 at 8:19 AM, Ludovic MESSINGER <l...@laposte.net <mailto:l...@laposte.net> > wrote: Hello, When I open the settings to activate my mwebcam or mic, sometimes the device list is blank. For webcam it displays the 1st line and then an other blank line and for mic the 1st line and then 2 or 3 blank lines. I have seen this on Chrome with OpenMeetings Version 4.0.3. It seems that this problem happens only the 1st time you set the webcam and mic for a user. Have some of you the same problem ? PS: Do you know when a version without Flash for Webcam and Mic communication will be released? Regards, Ludovic -- Daniel Ascher, M.Ed. President A+ Test Prep and Tutoring "Creating Bright Futures" 505 York Road, Suite 6 Jenkintown, PA 19046 Office: 215.886.9188 Direct: 267.242.9640 Click here to schedule a phone call with me. <https://app.hubspot.com/meetings/aplusadmin/phone-call> Sign Up for A+ News and Test Prep Tips! <https://www.aplustutoring.com/educational-blog-articles-subscription> <http://aplustutoring.com> --- This email has been checked for viruses by AVG. https://www.avg.com
