The problem is not reproducible in the clean environment :(
I have re-opened https://issues.apache.org/jira/browse/OPENMEETINGS-2192
But we need to figure out reproducible steps for this :(

On Thu, 26 Mar 2020 at 07:43, Rodolfo Gonzalez <rodolfo.gonza...@gmail.com>
wrote:

> Hi Maxim, the problem is, in the server output I can not find exceptions
> other than those refused logins. In the client (PHP) side, I only get that
> the object which is returned by the login API call is null (so the call to
> get the room hash crashes, as the method is called from a null).
>
> I mean, I find other kind of exceptions, concerning to video stream and
> other things. But the problem seems to be that the login is being rejected.
> Another user posted a similar (maybe the same) problem just a moment ago.
>
> Regards.
>
> El mié., 25 mar. 2020 a las 18:21, Maxim Solodovnik (<solomax...@gmail.com>)
> escribió:
>
>> Hello Rodolfo,
>>
>> Debug logging you quoted provide zero info :(
>> There are no limits for logins in the system
>>
>> Could you share error stack trace?
>>
>> I might write test foe this
>> Am I right thinking the use case is: 100 users are trying to get room
>> hash in parallel?
>>
>>
>> On Thu, 26 Mar 2020 at 00:58, Rodolfo Gonzalez <
>> rodolfo.gonza...@gmail.com> wrote:
>>
>>> Hi,
>>>
>>> currently I run an OM 4.0.10 server with a pretty default configuration,
>>> using
>>>
>>> # java -version
>>> openjdk version "1.8.0_242"
>>> OpenJDK Runtime Environment (build
>>> 1.8.0_242-8u242-b08-0ubuntu3~16.04-b08)
>>> OpenJDK 64-Bit Server VM (build 25.242-b08, mixed mode)
>>>
>>> on Ubuntu 16.04 (default values for file handles limits).
>>>
>>> I integrated OM with a web app made in PHP with the Yii framework, using
>>> the SOAP API. I use this library:
>>>
>>> https://github.com/hakeem23/open-meetings-soap
>>>
>>> The server is on AWS, being a c4d.4xlarge instance, with htop reporting
>>> 16 cores. CPU usage is reported by AWS to be around 50%, with a system load
>>> maxing up at the 5-7 range reported by htop. The thing is that as many as
>>> 100 users try to list rooms or connect to the server at a given time.
>>>
>>> I'm having several problems with the service, the main one being that
>>> the users sometimes can not get the room hashes or enter a room. Given the
>>> flow of the process, my best guess is that the library can not login to the
>>> OM server. The errors in the output are like these, I think (I'm not sure
>>> if these are the cause of the problem):
>>>
>>> DEBUG 03-25 11:44:24.577 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
>>> Level Admin :: [DENIED]
>>> DEBUG 03-25 11:44:24.632 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
>>> Level Admin :: [DENIED]
>>> DEBUG 03-25 11:44:24.633 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
>>> Level GroupAdmin :: [DENIED]
>>> DEBUG 03-25 11:44:24.642 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
>>> Level Admin :: [DENIED]
>>> DEBUG 03-25 11:44:24.642 o.a.o.d.u.AuthLevelUtil:42 [0.0-5453-exec-7] -
>>> Level Admin :: [DENIED]
>>>
>>> and so on. But I'm unsure if this is the error which causes a cascade
>>> exceptions which render the web app unable to get the room  hashes and so
>>> (those process relay on being loged in, anyway). The thing is, the SOAP
>>> library currently does the login process from the app, using and user
>>> "admin" with SOAP and ADMIN level credentials. And the problem is
>>> intermitent.
>>>
>>> Do you consider that my guess is right? Is there a limit on "logins" at
>>> any given time? If so, can it be increased? Does the version of java affect?
>>>
>>> Any other ideas are welcome.
>>>
>>> Regards,
>>> Rodolfo.
>>>
>>
>>
>> --
>> WBR
>> Maxim aka solomax
>>
>

-- 
WBR
Maxim aka solomax

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