Hello Maxim,

i logged myself in to next, started the camera and mic. After a short
while the message

Media Server Connection for user Kaffee Trinke is failed, will
try to reconnect

did appear, vanished and reappeared. Kind of a loop.

This was all from my place at work. I don't have this kind of trouble
connecting from home.



On 15/08/2020 04:02, Maxim Solodovnik wrote:
> Hello,
>
> I did recording test (using video setup page) and everything was working
> what were your steps?
>
> On Fri, 14 Aug 2020 at 22:18, kaffeesurrogat <kaffeesurro...@posteo.de
> <mailto:kaffeesurro...@posteo.de>> wrote:
>
>     mmmm, thanks maxim, just did the test and connceted myself to next.
>     no still the same problem .... ;-(
>
>
>
>     On 14/08/2020 15:15, Maxim Solodovnik wrote:
>     > The demo has been restarted a day ago
>     > hopefully will work better
>     >
>     > On Tue, 11 Aug 2020 at 22:53, kaffeesurrogat
>     <kaffeesurro...@posteo.de <mailto:kaffeesurro...@posteo.de>
>     > <mailto:kaffeesurro...@posteo.de
>     <mailto:kaffeesurro...@posteo.de>>> wrote:
>     >
>     >     sorry for all this messages .... the error on your demo
>     server show up
>     >     again ....
>     >
>     >     On 11/08/2020 17:50, kaffeesurrogat wrote:
>     >     > a bit more information .....
>     >     >
>     >     >
>     >     > i've tried with https://om.alteametasoft.com:8443/next ....
>     >     >
>     >     > error message is
>     >     >
>     >     > Media Server Connection for user Kaffee Trinke is failed, will
>     >     try to
>     >     > reconnect
>     >     >
>     >     > and it takes a minute or so and the message vanishes ... the
>     >     webcam connection is up and running .... this is weird.
>     >     >
>     >     >
>     >     >  many thanks ....
>     >     >
>     >     >
>     >     >
>     >     > On 11/08/2020 15:44, kaffeesurrogat wrote:
>     >     >> error does not vanish.
>     >     >>
>     >     >> systemctl restart coturn
>     >     >>
>     >     >> on my second-test-pc with my test user i don't receivce a cam
>     >     picture,
>     >     >> just the funny man with the question mark. Resizing of
>     CamWindow is
>     >     >> undone  after the error message appears ....
>     >     >>
>     >     >>
>     >     >>
>     >     >> On 11/08/2020 15:14, Alvaro wrote:
>     >     >>> ...try restart Coturn in your VPS with
>     >     >>> restart command, no stop and after start.
>     >     >>>
>     >     >>>
>     >     >>>
>     >     >>> .............
>     >     >>>
>     >     >>>
>     >     >>> El mar, 11-08-2020 a las 14:50 +0200, kaffeesurrogat
>     escribió:
>     >     >>>> No, the OM installation is running on my VPS. The
>     version is
>     >     listed
>     >     >>>> at
>     >     >>>> the end of the mail.
>     >     >>>>
>     >     >>>> There are two scenerios ...
>     >     >>>>
>     >     >>>>
>     >     >>>> 1) Me working at home or even in berlin .... doing a
>     >     conference using
>     >     >>>> my
>     >     >>>> installiion on my VPS:
>     >     >>>>
>     >     >>>> Works perfetcly
>     >     >>>>
>     >     >>>> 2) Me working at my workplace using the same VPS
>     doesn't work.
>     >     >>>>
>     >     >>>> The VPS is rented and belongs to strato not to my workplace
>     >     >>>>
>     >     >>>>
>     >     >>>> Hope this explains it a bit better,
>     >     >>>>
>     >     >>>> kaffeesurrogat
>     >     >>>>
>     >     >>>>
>     >     >>>>
>     >     >>>> On 11/08/2020 13:08, kaffeesurrogat wrote:
>     >     >>>>> Dear List,
>     >     >>>>>
>     >     >>>>> i switched my location and i'm working from my workplace
>     >     right now.
>     >     >>>>> I do
>     >     >>>>> have some troubles with OM.
>     >     >>>>> At home I do not have any problems. I did set up coturn,
>     >     >>>>> kurento-media-server and om ....
>     >     >>>>>
>     >     >>>>> Right now every 10s or so I get the message:
>     >     >>>>>
>     >     >>>>> -----------------------------
>     >     >>>>> Media Server Connection for user .... is failed, will
>     try to
>     >     >>>>> reconnect
>     >     >>>>> -----------------------------
>     >     >>>>>
>     >     >>>>>
>     >     >>>>> My meeting guest can't here me. I've testet the mic
>     and the cam.
>     >     >>>>> Both
>     >     >>>>> are working.
>     >     >>>>>
>     >     >>>>> catalina.out shows a lot of errors like
>     >     >>>>>
>     >     >>>>>
>     >     >>>>> ERROR 08-11 12:11:39.270 o.a.o.w.c.OmWebSocketPanel:144
>     >     >>>>> [nio-5443-exec-6] - Error while processing incoming
>     message
>     >     >>>>>
>     org.kurento.client.internal.server.KurentoServerException: Error
>     >     >>>>> adding
>     >     >>>>> candidate (Code:40401, Type:null, Data:
>     >     >>>>> {"type":"ICE_ADD_CANDIDATE_ERROR"})
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.transport.jsonrpc.RomClientJsonRpcClien
>     >     >>>>> t.sendRequest(RomClientJsonRpcClient.java:264)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.transport.jsonrpc.RomClientJsonRpcClien
>     >     >>>>> t.invoke(RomClientJsonRpcClient.java:117)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.transport.jsonrpc.RomClientJsonRpcClien
>     >     >>>>> t.invoke(RomClientJsonRpcClient.java:99)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.client.RomManager.invoke(RomManager.jav
>     >     >>>>> a:162)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.client.RemoteObject.invoke(RemoteObject
>     >     >>>>> .java:186)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.client.RemoteObjectInvocationHandler.in
>     
> <http://org.kurento.client.internal.client.RemoteObjectInvocationHandler.in>
>     >   
>      
> <http://org.kurento.client.internal.client.RemoteObjectInvocationHandler.in>
>     >     >>>>> voke(RemoteObjectInvocationHandler.java:182)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.client.RemoteObjectInvocationHandler.in
>     
> <http://org.kurento.client.internal.client.RemoteObjectInvocationHandler.in>
>     >   
>      
> <http://org.kurento.client.internal.client.RemoteObjectInvocationHandler.in>
>     >     >>>>> ternalInvoke(RemoteObjectInvocationHandler.java:142)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.kurento.client.internal.client.DefaultInvocationHandler.invoke(
>     >     >>>>> DefaultInvocationHandler.java:39)
>     >     >>>>>         at com.sun.proxy.$Proxy141.addIceCandidate(Unknown
>     >     Source)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.openmeetings.core.remote.KStream.addCandidate(KStream.ja
>     >     >>>>> va:398)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.openmeetings.core.remote.StreamProcessor.onMessage(Strea
>     >     >>>>> mProcessor.java:122)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.openmeetings.core.remote.KurentoHandler.onMessage(Kurent
>     >     >>>>> oHandler.java:233)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.openmeetings.core.remote.Wicket_Proxy_KurentoHandler$$Fa
>     >     >>>>> stClassByCGLIB$$756e116d.invoke(<generated>)
>     >     >>>>>         at
>     >     >>>>>
>     net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.proxy.LazyInitProxyFactory$AbstractCGLibIntercept
>     >     >>>>> or.intercept(LazyInitProxyFactory.java:364)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.openmeetings.core.remote.Wicket_Proxy_KurentoHandler$$En
>     >     >>>>> hancerByCGLIB$$17b3b2c5.onMessage(<generated>)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.openmeetings.web.common.OmWebSocketPanel$2.onMessage(OmW
>     >     >>>>> ebSocketPanel.java:125)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.api.WebSocketBehavior.onEvent(WebSock
>     >     >>>>> etBehavior.java:64)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.settings.FrameworkSettings.dispatchEvent(Framewor
>     >     >>>>> kSettings.java:147)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.ComponentEventSender.dispatchToComponent(Componen
>     >     >>>>> tEventSender.java:292)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.ComponentEventSender$ComponentEventVisitor.compon
>     >     >>>>> ent(ComponentEventSender.java:329)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.ComponentEventSender$ComponentEventVisitor.compon
>     >     >>>>> ent(ComponentEventSender.java:306)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.util.visit.Visits.visitChildren(Visits.java:144)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.util.visit.Visits.visitChildren(Visits.java:162)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.util.visit.Visits.visitChildren(Visits.java:162)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.util.visit.Visits.visitChildren(Visits.java:123)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.util.visit.Visits.visitChildren(Visits.java:192)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.MarkupContainer.visitChildren(MarkupContainer.jav
>     >     >>>>> a:988)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.ComponentEventSender.breadth(ComponentEventSender
>     >     >>>>> .java:160)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.ComponentEventSender.send(ComponentEventSender.ja
>     >     >>>>> va:68)
>     >     >>>>>         at
>     org.apache.wicket.Component.send(Component.java:4418)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.api.WebSocketMessageBroadcastHandler$
>     >     >>>>> 1.run(WebSocketMessageBroadcastHandler.java:74)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.WebSocketSettings$SameThreadExecutor.
>     >     >>>>> run(WebSocketSettings.java:406)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.api.WebSocketMessageBroadcastHandler.
>     >     >>>>> respond(WebSocketMessageBroadcastHandler.java:97)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor.respon
>     >     >>>>> d(RequestCycle.java:917)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.request.RequestHandlerExecutor.execute(RequestHan
>     >     >>>>> dlerExecutor.java:63)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.request.cycle.RequestCycle.execute(RequestCycle.j
>     >     >>>>> ava:283)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.request.cycle.RequestCycle.processRequest(Request
>     >     >>>>> Cycle.java:254)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.wicket.request.cycle.RequestCycle.processRequestAndDetac
>     >     >>>>> h(RequestCycle.java:222)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.api.AbstractWebSocketProcessor.broadc
>     >     >>>>> astMessage(AbstractWebSocketProcessor.java:272)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.api.AbstractWebSocketProcessor.onMess
>     >     >>>>> age(AbstractWebSocketProcessor.java:151)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.javax.JavaxWebSocketProcessor$StringM
>     >     >>>>> essageHandler.onMessage(JavaxWebSocketProcessor.java:65)
>     >     >>>>>         at
>     >     >>>>> org.apache.wicket.protocol.ws
>     <http://org.apache.wicket.protocol.ws>
>     >   
>      
> <http://org.apache.wicket.protocol.ws>.javax.JavaxWebSocketProcessor$StringM
>     >     >>>>> essageHandler.onMessage(JavaxWebSocketProcessor.java:60)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.WsFrameBase.sendMessageText(WsFrameBase
>     >     >>>>> .java:395)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.server.WsFrameServer.sendMessageText(Ws
>     >     >>>>> FrameServer.java:119)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.WsFrameBase.processDataText(WsFrameBase
>     >     >>>>> .java:495)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.WsFrameBase.processData(WsFrameBase.jav
>     >     >>>>> a:294)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.WsFrameBase.processInputBuffer(WsFrameB
>     >     >>>>> ase.java:133)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.server.WsFrameServer.onDataAvailable(Ws
>     >     >>>>> FrameServer.java:82)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.server.WsFrameServer.doOnDataAvailable(
>     >     >>>>> WsFrameServer.java:171)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.server.WsFrameServer.notifyDataAvailabl
>     >     >>>>> e(WsFrameServer.java:151)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.websocket.server.WsHttpUpgradeHandler.upgradeDisp
>     >     >>>>> atch(WsHttpUpgradeHandler.java:148)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.coyote.http11.upgrade.UpgradeProcessorInternal.dispatch(
>     >     >>>>> UpgradeProcessorInternal.java:54)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorL
>     >     >>>>> ight.java:59)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.coyote.AbstractProtocol$ConnectionHandler.process(Abstra
>     >     >>>>> ctProtocol.java:868)
>     >     >>>>>         at
>     >     >>>>> org.apache.tomcat.util.net
>     <http://org.apache.tomcat.util.net>
>     >   
>      
> <http://org.apache.tomcat.util.net>.NioEndpoint$SocketProcessor.doRun(NioEnd
>     >     >>>>> point.java:1590)
>     >     >>>>>         at
>     >     >>>>> org.apache.tomcat.util.net
>     <http://org.apache.tomcat.util.net>
>     >   
>      
> <http://org.apache.tomcat.util.net>.SocketProcessorBase.run(SocketProcessorB
>     >     >>>>> ase.java:49)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadP
>     >     >>>>> oolExecutor.java:1128)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Thread
>     >     >>>>> PoolExecutor.java:628)
>     >     >>>>>         at
>     >     >>>>>
>     >   
>      org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(Task
>     >     >>>>> Thread.java:61)
>     >     >>>>>         at java.base/java.lang.Thread.run(Thread.java:834)
>     >     >>>>> DEBUG 08-11 12:11:39.278 o.a.o.c.r.StreamProcessor:91
>     [nio-5443-
>     >     >>>>> exec-6]
>     >     >>>>> - Incoming message from user with ID '7':
>     >     >>>>>
>     >   
>      {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"c
>     >     >>>>> andidate:0
>     >     >>>>> 1 UDP 2122252543
>     ef38b809-7c2d-49a8-99f3-c8f51b5068e6.local
>     >     60187
>     >     >>>>> typ
>     >     >>>>>
>     >   
>      host","sdpMid":"1","sdpMLineIndex":1,"usernameFragment":"e11ada84"}
>     >     >>>>>
>     ,"uid":"d2b3b7c9-a2d6-47c6-a67f-c0cfba6b4486","luid":"17409455-
>     >     >>>>> bd7c-433b-a9e8-ec5fff77820b"}
>     >     >>>>>
>     >     >>>>>
>     >   
>      -----------------------------------------------------------------
>     >     >>>>> -----------------------------
>     >     >>>>>
>     >     >>>>> kurento-media-server logs answers with:
>     >     >>>>>
>     >     >>>>>
>     >     >>>>> 2020-08-11T13:03:42,380723 7938 0x00007fb33b216700   error
>     >     >>>>> kmswebrtcsession          kmswebrtcsession.c:451
>     >     >>>>> kms_webrtc_session_agent_add_ice_candidate()
>     >     <kmswebrtcsession366>
>     >     >>>>> Adding remote candidate to libnice agent: Parsing failed,
>     >     >>>>> stream_id: '1'
>     >     >>>>> 2020-08-11T13:03:42,388207 7938 0x00007fb33d21a700    info
>     >     >>>>> webrtcendpoint            kmswebrtcendpoint.c:451
>     >     >>>>> kms_webrtc_endpoint_add_ice_candidate()
>     >     <kmswebrtcendpoint366>  Add
>     >     >>>>> remote candidate 'candidate:3 2 TCP 2105524478
>     >     >>>>> 89e8ccd8-f96c-4f0c-a3b2-d45d5e30cb6c.local 9 typ host
>     tcptype
>     >     >>>>> active'
>     >     >>>>> for session 'kmswebrtcendpoint366-sess0'
>     >     >>>>> 2020-08-11T13:03:42,388400 7938 0x00007fb33d21a700 warning
>     >     >>>>> kmsiceniceagent           kmsiceniceagent.c:464
>     >     >>>>> kms_ice_nice_agent_add_ice_candidate() <
>     >     >>>>> KmsIceNiceAgent@0x7fb3240354a0>
>     >     >>>>> [AddIceCandidate] libnice error, remote: 'candidate:3
>     2 TCP
>     >     >>>>> 2105524478
>     >     >>>>> 89e8ccd8-f96c-4f0c-a3b2-d45d5e30cb6c.local 9 typ host
>     tcptype
>     >     >>>>> active'
>     >     >>>>> 2020-08-11T13:03:42,388453 7938 0x00007fb33d21a700   error
>     >     >>>>> kmswebrtcsession          kmswebrtcsession.c:451
>     >     >>>>> kms_webrtc_session_agent_add_ice_candidate()
>     >     <kmswebrtcsession366>
>     >     >>>>> Adding remote candidate to libnice agent: Parsing failed,
>     >     >>>>> stream_id: '1'
>     >     >>>>>
>     >     >>>>>
>     >     >>>>>
>     >     >>>>>
>     >     >>>>> infos about openmeetings:
>     >     >>>>>
>     >     >>>>> Name
>     >     >>>>> Meet,OpenMeetings
>     >     >>>>> Version
>     >     >>>>> 5.0.0-M5-SNAPSHOT
>     >     >>>>> Revision
>     >     >>>>> c5c0381
>     >     >>>>> Build date
>     >     >>>>> 2020-05-30T05:54:17Z
>     >     >>>>>
>     >     >>>>>
>     >     >>>>>
>     >     >>>>>
>     >     >>>>> Any clues ?
>     >     >>>>>
>     >     >>>>> kaffeesurrogat
>     >     >>>>>
>     >     >>>>>
>     >
>     >
>     >
>     > --
>     > Best regards,
>     > Maxim
>
>
>
> -- 
> Best regards,
> Maxim

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