On Sun, 18 Oct 2020 at 17:25, Ali Alhaidary <ali.alhaid...@the5stars.org> wrote:
> > On 10/18/20 8:57 AM, Maxim Solodovnik wrote: > > Let's agree on definitions first :) > > by "connects" I mean: audio/video connection was established (this > correspondent "blue" room notification), other people in the room were and > to hear/see this stream (even for the short period of time > > Confirmed > > > if it is "connecting" then warning is displayed and the connection goes to > re-connect - this most probably means the connection was unable to be > established (some time connection establishing is long process, I saw 30+ > seconds on Windows machines) > > That is a good point, first, all of our laptops are Ubuntu 16 or 18 using > FF, No windows ;-) > > second, non noticed an automatic reconnect in audio/video session, the > teacher has to turn his mic off, then on to reconnect. But, it does auto > reconnect in recording only few seconds after disconnecting, however, the > recorded file is only before disconnecting in terms of length as it ignores > what ever happened after reconnecting, > this need to be investigated, I would expect recording should be resumed > or, there will be gaps in the recording, usually video only with no sound. > recording in rooms of type conference and presentation is made of screen-sharing video and audio from user streams so video without an audio is something unexpected > It used to happen so much more frequent, but after doing some changes in > turn server settings (other than stated in the installation document) > things got so much better. > > Third, we must consider the fact that these teachers and students use 3G > networks, sometime not stable ones. it does not disconnect, but varies in > bandwidth. > well 3G for video conferences and screen-sharing .... what is being shared? FHD desktop? Maximized browser tab? for 3G I would recommend to share something small ..... And/or start recording by the user with best internet connection > You can create an account in https://the5stars.org, and access the5stars > training course (self enrollment) and test it, or, you can register in > https://rooms.the5stars.org:5443/ and do testing... > > > On Sat, 17 Oct 2020 at 19:42, Ali Alhaidary <ali.alhaid...@the5stars.org> > wrote: > >> No, it connects, then disconnects, then the teacher has to turn off his >> mic off and on again to connect, but it does not stay too long and the >> cycle continues, while in session or recording. I need a way to investigate >> and sort it out once and for all. I do not want to consume others people >> time, if we are planning to put OM as standard meeting software, we must >> learn how to trace. >> >> With many thanks... >> On 10/17/20 2:50 PM, Maxim Solodovnik wrote: >> >> What do you mean by continuously disconnecting? can it be >> "continuously not able to connect"?) >> >> On Sat, 17 Oct 2020 at 15:16, Ali Alhaidary <ali.alhaid...@the5stars.org> >> wrote: >> >>> Any advice on how to trace the issue of continuously disconnecting from >>> media server during audio/video sessions? >>> >>> >> >> -- >> Best regards, >> Maxim >> >> > > -- > Best regards, > Maxim > > -- Best regards, Maxim
