Hi, We are following this wiki page https://cwiki.apache.org/confluence/display/VCL/Updating+an+Existing+Image to try to update an existing base image in our VCL system. But when we try to save the image, the user kept getting the following email and the process doesn't seem to work.
Could someone please kindly advice what should we do about it? Does the administrator need to configure something manually to make it happen? Thanks a lot! The email notification has the following content: "We apologize for the inconvenience. Your image creation of av2014_testbase has been delayed due to a system issue that prevented the automatic completion. The image creation request and the computing resource have been placed in a safe mode. The VCL system administrators have been notified for manual intervention. Once the issues have been resolved, you will be notified by the successful completion email or contacted directly by the VCL system administrators. If you do not receive a response within one business day, please reply to this email. Thank You, VCL Team"
