Hello, You'll need to look at the /var/log/vcld.log file for the details of why it failed.
Do you have access to the log file on the vcl management node? Are you the VCL administrator for that system? Sorry, that's not clear from your email. Thanks, Aaron On Wed, Jul 23, 2014 at 2:04 PM, Xiaowei Liu (Vivien) <[email protected]> wrote: > Hi, > > We are following this wiki page > https://cwiki.apache.org/confluence/display/VCL/Updating+an+Existing+Image > to try to update an existing base image in our VCL system. But when we try > to save the image, the user kept getting the following email and the process > doesn't seem to work. > > Could someone please kindly advice what should we do about it? Does the > administrator need to configure something manually to make it happen? Thanks > a lot! > > The email notification has the following content: > > "We apologize for the inconvenience. > Your image creation of av2014_testbase has been delayed > due to a system issue that prevented the automatic completion. > > The image creation request and the computing resource have > been placed in a safe mode. The VCL system administrators > have been notified for manual intervention. > > Once the issues have been resolved, you will be notified > by the successful completion email or contacted directly > by the VCL system administrators. > > If you do not receive a response within one business day, please > reply to this email. > > Thank You, > VCL Team" -- Aaron Peeler Program Manager Virtual Computing Lab NC State University All electronic mail messages in connection with State business which are sent to or received by this account are subject to the NC Public Records Law and may be disclosed to third parties.
