I had this same problem.

I replaced the Internal DNS server with External DN Server
address of 8.8.8.8 and it started working.

The issue is 172.30.20.176 is either not a domain name server,
or it is and can't resolve cloud.download.com.

You can change this in the zone setup and destroy your
SSVM and Console VM and it will rebuild them.

Warren

-----Original Message-----
From: Carlos Reategui [mailto:create...@gmail.com] 
Sent: Tuesday, April 30, 2013 5:10 PM
To: users@cloudstack.apache.org
Subject: SSVM unable to connect to DNS

The SSVM in my rebuilt setup does not appear to be able to connect to the
DNS servers.

root@s-1-VM:~# /usr/local/cloud/systemvm/ssvm-check.sh
================================================
First DNS server is  172.30.20.176
PING 172.30.20.176 (172.30.20.176): 56 data bytes
64 bytes from 172.30.20.176: icmp_seq=0 ttl=127 time=0.714 ms
64 bytes from 172.30.20.176: icmp_seq=1 ttl=127 time=0.681 ms
--- 172.30.20.176 ping statistics ---
2 packets transmitted, 2 packets received, 0% packet loss round-trip
min/avg/max/stddev = 0.681/0.698/0.714/0.000 ms
Good: Can ping DNS server
================================================
ERROR: DNS not resolving download.cloud.com resolv.conf follows nameserver
172.30.20.176 nameserver 172.30.20.175 nameserver 172.30.20.176 nameserver
172.30.20.175

root@s-1-VM:~# nslookup cloud.com
;; connection timed out; no servers could be reached

root@s-1-VM:~# nslookup
> server 8.8.8.8
Default server: 8.8.8.8
Address: 8.8.8.8#53
> download.cloud.com
;; connection timed out; no servers could be reached
>

root@s-1-VM:~# iptables -L -n
Chain INPUT (policy DROP)
target     prot opt source               destination
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp
dpt:443
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp
dpt:80
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp
dpt:3922
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0           state
RELATED,ESTABLISHED
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0           state
RELATED,ESTABLISHED
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0           state
RELATED,ESTABLISHED
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0           state
RELATED,ESTABLISHED
ACCEPT     all  --  0.0.0.0/0            0.0.0.0/0
DROP       icmp --  0.0.0.0/0            0.0.0.0/0           icmp type 13
ACCEPT     icmp --  0.0.0.0/0            0.0.0.0/0
ACCEPT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp
dpt:3922

Chain FORWARD (policy DROP)
target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination
REJECT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp
dpt:80 reject-with icmp-port-unreachable
REJECT     tcp  --  0.0.0.0/0            0.0.0.0/0           state NEW tcp
dpt:443 reject-with icmp-port-unreachable

Chain HTTP (0 references)
target     prot opt source               destination


Where should I look next?

thanks
Carlos

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